Warranty Advisor, BMW Division

About the role

Sytner Group is looking for a highly skilled and motivated Warranty Administrator to join our remote team in our BMW & MINI Division.

As a Sytner Warranty Administrator in this home-based role, you will demonstrate a ‘One Team’ approach, and communicate effectively with our BMW/MINI dealerships.

This is a multi-skilled administrative opportunity requiring an efficient administrator to be responsible for: costing and invoicing all warranty jobs, to ensure the accurate submissions of warranty and goodwill claims on a daily basis, to ensure recalls are administered, warranty debt is controlled and manufacturer standards are adhered to at all times.

About you

Previous experience in an administrative capacity is essential. Knowledge of the motor industry and the Kerridge system would also be advantageous; however this is not crucial for the right candidate.

You will have excellent organisational skills, will be able to handle conflicting demands and will identify priorities in a highly demanding environment. Excellent interpersonal skills and the ability to develop strong, cooperative relationships with the dealerships are also a must.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement – 33 days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual’s unique contribution, supporting our colleagues to thrive and achieve their full potential.

We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.

For more information around reasonable adjustments and the recruitment process please click here.

Unsure? Read on…

We represent over 23 of the world’s most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.