Overview
Location: 300 Thames Valley Park Drive, Earley, RG6 1PT
Salary: Up to £33,000
WSH is the parent company for leading brands operating in the catering and hospitality sectors. Our brands operate in diverse sectors, including:
- Public spaces – such as the Science Museum, St Pancras Champagne bar and Dublin Zoo
- Workspaces – from power stations to investment banks
- Education – primary schools, secondary schools, colleges and universities
A central support office provides financial, HR, IT, Supply Chain and other administrative services to the group companies each of whom retains its own personality and who operate across a number of catering and hospitality markets.
Recent acquisitions provide the group with new opportunities and include prestigious locations such as Musee Du Louvre in Paris and partnerships with established chefs such as Claus Meyers in Denmark.
One of 2 Team Leaders reporting into the Client Accounts Manager with up to 4 direct reports. Working as part of the client accounts team to provide day to day support, resolve queries, provide trading results and build relationships with our clients. Development and training of Client Accounts Assistants, in WSH processes and Client Accounts best practice. Support the WSH business in the data entry, maintenance and data integration of inhouse finance package applications (Evolution and e-Trading) & corresponding financial balance sheet controls for the client locations where we provide catering facilities.
Key accountabilities include:
- Work as part of the WSH Client Accounts function (team of approximately 14), ensuring that monthly invoicing and trading results are completed accurately and timely.
- Train and develop Client Accounts Assistants in system processes, company best practice and technical expertise.
- Providing day to day support for Head Office/Operations via Ticket Resolution System, phone, email
- Maintenance of user setup, reports & adjustments in the E-trading application toolkit
- Manage relationships with our clients and key point of contact for/point of escalation query resolution
- Ensure balance sheet reconciliations have been completed using Blackline software and reviewed
- Support the Client Accounts Manager and Project Manager with ad-hoc tasks/projects. Support fellow Client Accounts Team Leader in their absence.
- Excellent communication, and team management skills
- Good understanding of the business: finance and operations
- Good knowledge of WSH Policies
- Demonstrate WSH behaviours throughout
- GDPR awareness
What we require from you:
- Accounting knowledge
- Internal controls, operations and compliance knowledge
- Advanced knowledge of MS Office especially Excel
- Ability to build and maintain good working relationships with finance and operations teams across the group as well as external stakeholders
- Strong organisational skills with an ability to manage and prioritise a number of tasks
- Good written and verbal communication skills
- Good presentation skills
- Experience managing a team or demonstrating coaching/mentoring skills
- Professional accounting qualification – either a desire to undertake, current studier, or finalist.
