Overview

Receptionist – London

Company Description

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.



Job Description

Portico are on the lookout for charismatic and customer focused Ground Floor Receptionist, for a multi-occupied corporate building in central London.

The Receptionist will “own” the ground floor reception space, ensuring that all visitors receive a top-class service.

We are looking for someone who is comfortable to be accountable for multiple processes. They will need to ensure that the highest level of client care and personal service is delivered to all visitors, as well as being the main contact for facilities related queries. They will drive new initiatives to improve the customer experience, arrange pop-ups & activities to drive occupier engagement within the building.

The Receptionist will work in partnership with all service partners to establish service excellence within the entire building. 

Shift pattern: 40 hours per week, shifts are 8am-5pm, from Monday-Friday 
Salary: £31,408



Qualifications

The Receptionist will be passionate and possess an innate ability to build rapport with guests, clients, and stakeholders alike.

Customer service experience is required for the role, preferably within a reception role. 

This is a stand-alone reception role. So, the successful candidate must be comfortable to be the sole Portico team member on site, whilst being a part of a larger team within the portfolio.



Additional Information

What’s in it for you?

  • Excellent holiday allowance
  • Pension contributions,
  • Life insurance
  • Enhanced annual leave
  • Recommend a Friend Bonus Scheme
  • Thank you voucher scheme.
  • 24-hour personal helpline for employees, providing counselling & information services.
  • Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
  • Our Training Academy provides excellent training and development opportunities for our people.



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