Overview


Location: City Road, London,
Salary:

The HAC is quite unlike any other City event venue; a magnificent Georgian house set in a five-acre garden. This unique, historic London venue offers a wide variety of event spaces and an a unique outdoor space nestled within the city backdrop. 

The HAC are looking for a passionate, confident and positive Head Waiter to join our dynamic team. The Head Waiter plays a crucial role in shaping the overall event experience and ensuring that guests feel welcome, valued, and well-cared for throughout their visit to our Venue. 

As a Head Waiter you will receive the following industry leading benefits:

  • 50% discount across Searcys venues
  • Enrolment into the Searcys pension scheme
  • Up to 38 days annual leave (dependant on job role)
  • Access to everyday discounts and communication portal
  • Employee assistance programme
  • Enrolment into Searcys Champagne School
  • Meals provided on shift when working within one of our venues
  • Annual celebration days
  • Birthday off 

Job Type: Full Time 

Tuesday to Saturday 10AM to 5PM

Salary: £30,000pa

As a Head Waiter  you will serve as a liaison between the dining room staff and the kitchen, ensuring efficient communication and coordination to provide exceptional service to guests. Additionally, you may manage seating arrangements, and address any guest concerns or special requests.

Key Responsibilities:

  • Provide exceptional service to our guests
  • To successfully participate in the delivery of all food and beverage services
  • Take part in the setup of all events 
  • Nurture and develop new waiters and commis waiters
  • Adhere to all company policies and departmental procedures/trainings
  • Liaise with key people in all necessary areas of the business to ensure the provision of food and service is consistent and in line with menu/standards set by the managers
  • Deal effectively and courteously with guest requests, and to refer them to the line manager, if necessary
  • To ensure that all legislative and Government guidelines are adhered to, including The Food Safety Act, Health and Safety at Work Act, the COSHH regulations, etc. within the areas of responsibility including all other requirements as described in the Searcys Health & Safety Policy
  • Excellent communication skills
  • Hands on and proactive approach
  • Able to work autonomously and as part of a team
  • Passion for food and beverage
  • Excellent time management
  • Strong organisational skills

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