Floating Support Worker

We are Hestia. We make a difference.

At Hestia, we live by our values and are committed to a more equitable, diverse, and inclusive organisation that provides a variety of services such as Domestic Abuse, Modern Slavery, Mental Health & Complex Needs and Criminal Justice. We are committed to empower people to rebuild their lives and regain independence. 

The service you will work in….

Our service gives real hope and encouragement to those in the Bromley community who need that little bit of extra reassurance and attention to improve the quality of their lives.

Through the work of the floating support service, service user’s lives are changed to the extent that they can take control of their own decisions and are empowered to grasp whatever issues are affecting them, giving them hope that they can be independent in dealing with those issues in the future.

A day in this role looks like….

As a Floating Support Worker at Hestia, you will play a crucial role in our Criminal Justice service. Your contributions will directly influence the lives of our service users, guiding them towards a path of empowerment and independence.

A day will never look the same and some of the things you can expect to do/be responsible for are:

  • Be responsible for developing, supporting and maintaining independent living skills and general wellbeing for a wide cross section in society within and outside Bromley.
  • Use organisational needs, risk and aspirational based assessment tools with the service users to gain a clear understanding of their individual situations.
  • Formulate, implement and review personalised, client focused support plans with service users and other professionals as needed.
  • Utilise key working sessions with service users to enable them to develop and sustain independence, maintain their tenancy, and enjoy a good quality of life.
  • Motivate service users to participate in and take ownership of all aspects of their daily lives.
  • Encourage engagement in activities which supports their physical and mental wellbeing.
  • Enable service users to access physical and mental health services within the local community.
  • Promote independence with service users ​through effective relationship building.
  • Support service users, maximise their financial security and independence through encouraging access to employment, training and volunteering opportunities.
  • Liaise effectively and professionally with other agencies involved in supporting the service users.
  • Provide quality information to service users on alternative housing options when needed and how best to utilise existing supports.

Why Hestia?

Joining Hestia means more than just a job; it’s an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve.

We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess:

  • Demonstrable experience of working with service users experiencing tenancy related challenges.
  • Demonstrable experience of working with service users who are homeless or at risk of homelessness.
  • Knowledge of issues affecting those service users with mental health, drug and alcohol related issues.
  • Ability to inspire confidence in empowering service users to make choices for themselves despite the difficulty of the situations they find themselves in.
  • Ability to promote independence with service users.
  • Understanding the principles of Recovery as an ethos and a range of recovery approaches.
  • Ability to work on their own with effective time management skills and experiences.
  • Ability to form effective relations with colleagues and other professionals.
  • Awareness of effective health and safety and lone working processes.
  • Good IT and overall communication skills.
  • Knowledge and clear understanding of what safeguarding is and the ability to address instances appropriately.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer…

Hestia is a disability confident employer, committed to the employment and career development of individual with disabilities. As part of this commitment, we operate a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We will also accommodate reasonable adjustment during the selection and interview process and throughout your employment with us. 

Work Pattern: Flexi (Flexi hours Monday – Friday, Core hours 10am – 4pm, Bank holidays not inclusive in holiday allowance) Full-time, Permanent
Full Time Equivalent Salary: £25,615

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