Overview
Job Purpose and Summary
We are looking for a Field Service Engineer, for Rimini area, who provides on-site technical and engineering support to customers for hardware and software products.
What we give
Your main responsibilities will be:
- Visit customer sites for scheduled product installation, maintenance, repair and replacement;
- Diagnose, troubleshoots and resolves common technical problems;
- Maintain records and report reoccurring problems;
- Train and assist customers in product implementation, operation and maintenance;
- Answer to inquiries and requests from customers;
- Participates in analysis of customer identified issues which may require changes to software/hardware, procedures, or documentation.
What we ask
- Customer Interaction;
- Technical Troubleshooting;
- Field Support;
- Product Installation and Support;
- Product Technical Knowledge
You will need
We need people who can achieve the exceptional by working collaboratively, who have the courage to risk new ways of doing things and the ability to see the world the way their customers see it. We’re looking for creative problem-solvers like you, someone who can ensure Canon stays ahead in an ever-changing world.
Further Information
Have we piqued your interest? We look forward to meeting you soon!
