Overview
Clinical Administrator
Salary: £22,704 pro rata
Hours: 15 hours per week. (Mondays and Tuesdays 9-5 pm)
Location: Gravesend, DA11 7HQ
Do you have great customer service, a friendly, approachable manner and confidence in administration? If so, we are looking for someone just like you!
As an administrator, you will be confident working across both clinical and non-clinical teams, handling queries, and telephone calls and managing a shared inbox. You will be based between the hospice ward and on-site office so the capacity to navigate challenging circumstances and situations is essential.
ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care.
We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.
Key responsibilities of the role include:
- Entering and extracting information via the patient electronic records system.
- Managing queries relating to the administration team.
- Scanning, filing and printing as required.
- Taking calls and recording patient information
- Completing statutory and mandatory training
Essential requirements:
- You will be a team player able to adapt to changing work practices.
- Strong attention to detail as accuracy is a key requirement of the role.
- You must also have excellent communication skills both verbal and written.
- A background in administration
Supportive Team:
At ellenor, we support, encourage, and uplift each other. By contributing towards our mission and being part of our dynamic team together we will celebrate successes and help overcome challenges as well as learning and moving on quickly from our failures. We encourage you to try new initiatives, think BIG and be bold with your aspirations.
This post is subject to a Standard DBS clearance.
For informal enquiries please contact Nicole Blacker, Deputy Head of Clinical Admin Team on 01474 320007.
How to apply:
By application form either online or downloadable from our website or by submitting a CV and cover letter to hr@ellenor.org, CV’s without a cover letter will not be considered.
Please contact hr@ellenor.org or phone 01474 320007 should you require further information.
Closing date 10 May 2024
