Overview
Salary: £23893 – £27334
Shift hours: 37
Under the general direction of the Bereavement Services Manager, to be responsible for overseeing, and undertaking, the provision of day-to-day administration of all activities within statutory legislation associated with, the Crematorium and the City Cemeteries, Social Funerals, Memorial Permits requests and safety matters, and the public reception.
Provide team leadership, including performance management, sickness absence monitoring and recording and the training and development of officers.
You will be able to demonstrate excellent customer service skills and communicate in all forms including face-to-face, in writing and by telephone. You will have excellent administration capabilities and have knowledge and understanding of the legislation regards the provision of burial and cremation.
You will have experience leading and mentoring a team, completing human resources procedures and carrying out 1 to 1 sessions and appraisals. Preferably you will have previous experience working within the Bereavement Service industry, however, full training will be supplied.
If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.
For full details on the application process please read the attached document on our jobs page labelled ‘Coventry City Council Application Process’
Reference: coventrycc/TP/29328/9485
