Overview
Technical Business Analyst – Edinburgh
Company Description
Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues.
We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world’s leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential.
Job Description
As specialists in Avaloq’s Web Banking platform, we are responsible for developing, improving, and maintaining technical modules for clients around the world. We use agile methods to manage all aspects of our Web Banking offering, making the most of the Avaloq Core Platform and adjusting our product to meet changing market needs. You will join a diverse international team based in several locations.
We are looking for a dedicated and skilled technical business analyst to handle requirements analysis, solution validation, and implementation tasks. Because our team also maintains the modules and components we currently manage, you will need to analyse reported client issues, check their validity, and work with the team to find possible solutions.
Teamwork is very important to us, both within our team and across the organisation. We are therefore looking for someone who can work independently but also enjoys working closely with others.
Responsibilities:
- Assess and address issues or requests from both clients and internal teams, and, when appropriate, manage client communications using our customer-facing ticketing tools
- Write well-described tickets for the team to handle in our software development cycle
- Collaborate with other teams within the domain when there are cross-functional topics
- Understanding and document complex technical patterns together with our Documentation Team and Software Architects
- Writing and contributing to Solution documents to clarify technical data flow between different systems
Qualifications
- Experience in Business Analysis
- Excellent technical writing skills
- Experience in Software Engineering, scripting in any procedural programming language
- Proficiency in SQL (any standard)
- Self-motivated, proactive and structured working method with a passion for learning
- Excellent written and communication skills when working with internal and external teams
It would be a real bonus if you have
- University degree in Computer Science / Engineering / Mathematics / Economics or equivalent
- Experience with Avaloq or other banking systems
- Experience with microservices (Kubernetes, OpenShift, Docker)
Additional Information
We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices.
In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self.
We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way.
Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.
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