Overview

8.60 – 11.50

Part Time

  • The Shift Leader supervises daily operations to ensure that food safety, product preparation, and cleanliness standards are maintained. Schedules and supervises staff. Maintains the restaurant standard in both safety and security.

    Exceptional customer service is a major component of this position.

  • Performing all tasks and responsibilities of a Sandwich Artist™ as outlined in Sandwich Artist™ job description
  • Coordinating and supervising the staff so that standards of cleanliness are maintained as outlined in the Operations Manual and store paperwork
  • Maintaining a professional appearance and presentation standards as outlined in the Operations Manual
    Training
  • Coaching newer or less experienced Sandwich Artists™ in their tasks and responsibilities using the Sandwich Artist™ Training book
  • Performing paperwork duties as assigned
  • Opening and closing a store to a high standard
  • Accepting and handling store deliveries
  • Maintaining a professional manner when handling complaints at a store level

Experience:

  • Working within a QSR operations environment
  • Previous supervisory experience
  • Excellent communication skills: especially verbal
  • Ability to manage all levels of employees
  • Computer knowledge is desirable

 

Physical:

Must be able to work any area of the restaurant when needed and to operate a computerised Point of Sale system/cash register. Position requires bending, standing, and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.

 

Education:

Secondary school or equivalent education (relevant NVQ’s)

AYR

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