Overview
Senior Sales Professional – London, United Kingdom
Position Overview
Ref #
W180338
State/Region
London
Department
Retail Stores
Location
United Kingdom
City
London
COMPANY DESCRIPTION
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren’s reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company’s brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world’s most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
POSITION OVERVIEW
WHAT WE OFFER
The opportunity to work for an iconic and unique lifestyle brand
Exciting career opportunities
Competitive benefits package and discounts
An environment where you can bring your whole self to work
ESSENTIAL DUTIES & RESPONSIBILITIES
WHAT YOU’LL DO
Business Client Development
Support the sales team in absence of manager(s) to ensure an extraordinary client experience to maximise sales and commercial opportunities in store and via out-reach
Build and maintain a loyal client base of Very Important Customers (VICs) Super VICs & top clients
Communicate, engage and energise the team to maximise performance using service metrics
Leadership & Engagement Support
Support the manager(s) creating an inclusive working environment with a client-first culture
Support the team using service metrics in absence of manager(s) to deliver sales and profit results
Support the manager(s) developing the team product knowledges and selling culture
Operations
Expert of Ralph Lauren clienteling and digital tools, store systems and procedures, cash management and able to interpret key business reports
Uphold & coach Brand standards and Brand presentation
Communicate product and client feedback to buyers & manager(s) and coordinate marketing initiatives and price changes
EXPERIENCE, SKILLS & KNOWLEDGE
WHO YOU ARE
Energetic, passionate, and results-driven team player
Experience in a premium/luxury environment with proven management abilities
Excellent organisational and communication skills with in-depth Brand and product knowledge
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
