Overview
PMO Practitioner (Exeter (R620), Exeter, United Kingdom)
Job Req ID: 49843
Posting Date: 01/09/2025
Location: Exeter
Salary: Competitive
Why this job matters
This role is responsible for providing PMO support services to complex customer contracts within Business. You will help reduce risk to BT, improve the probability of a successful delivery, improve customer satisfaction, and supports senior Programme & Project managers. Ensuring that we provide a mature set of services, including governance, reporting, risk and issue, dependency and obligation management.
What you'll be doing
1. Set up or work with in existing governance structure for Risk and Issues, Planning Dependency and Milestone Management, Financial Management, Content and Documentation, reporting internal and external.
2. Work closely with Project Managers to ensure that project reporting deadlines are met, and project documents are updated accurately, stored on the relevant public/team folders and reflect accurate status ensuring clear understanding of progress for open/live projects.
3. Provision of reports to support the project management process, including status reports/updates to the customer
6. Schedule delivery resource in line with agreed plans for implementation and provide clear work instructions to those resources (internal or external 3rd parties) to facilitate smooth delivery and minimise revisits or additional internal costs
7. Escalation point for Level 2 Team Members, to provide guidance and direction to newer members of the team where needed.
What we'd like to see on your CV
• Previous PMO experience is desirable.
• Able to engage with a wide variety of stakeholders (at peer level) to carry out the functions of the role. Maintain close liaison and strong relationships with key stakeholders in the operation of project delivery.
• Great attention to detail and willingness to work within a fast paced and demanding environment.
• Previous Document Management experience would be desirable.
• PlanView, SharePoint, Microsoft Excel and PowerPoint skills. Microsoft Project skills also desirable but not essential.
• Knowledge of Programme and Project Management, Service Management and Design (desirable).
• An externally recognised qualification, such as P3O, PRINCE2 or equivalent would be desirable.
Benefits
At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.
Benefits of working for BT include:
• 22 days annual leave (plus bank holidays)
• Generous pension scheme
• BT Share Plan
• Discounted BT products including TV, Broadband and Mobile
• Flexible working arrangements
With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.
We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.
We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.
As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway – you may just be the right candidate for this or other roles in our wider team.
