Overview

Payroll Administrator – Birmingham

Payroll Administrator

Location: Birmingham City Centre
 

Are you detail-oriented, reliable, and passionate about delivering accurate and timely payroll services? Join CrossCountry as a Payroll Administrator and play a vital role in ensuring our people are paid correctly, on time, and in line with all regulatory requirements.
 

We’re looking for a motivated individual to support the efficient and compliant processing of our payroll, using systems like iTrent and Lunar. You’ll be part of a friendly, collaborative team working to maintain high standards and continually improve how we do things.

What you’ll be doing:

  • Support end-to-end payroll processing using Lunar and iTrent, ensuring accuracy and timeliness.

  • Enter, update, and verify payroll data such as hours worked, deductions, and employee records.

  • Ensure payroll processes comply with legal regulations and internal policies.

  • Handle payroll-related queries from employees promptly and professionally.

  • Work closely with colleagues and supervisors to resolve issues and support wider payroll tasks.

  • Produce and maintain payroll reports, payslips, journals, and financial documentation.

  • Assist in documenting payroll procedures and contributing to team process improvements.

  • Provide ongoing support to the payroll team to meet deadlines and manage workloads.

  • Support year-end processing, tax documentation, and cross-departmental communication.

  • Maintain and administer iTrent system configuration including payroll calendars, calculation groups, elements, integrations, security settings, and pension schemes.

  • Manage pay awards and salary updates with accuracy and efficiency.

  • Ensure timely input of timesheets and expenses in coordination with the Payroll Supervisor.

  • Assist the Pension Manager with pension data accuracy relating to pay awards.

  • Contribute to weekly timesheet processing and ad-hoc tasks as required.

What we’re looking for:

  • A detail-focused individual with solid numerical skills and strong attention to accuracy.

  • Experience or knowledge of payroll procedures and systems (iTrent experience is a plus).

  • Ability to handle confidential information with discretion.

  • Strong organisational skills and the ability to manage multiple tasks and deadlines.

  • Clear, confident communicator who can work collaboratively across teams.

Why join CrossCountry?

We believe in the power of diversity and inclusion and are committed to building a workforce that reflects the varied backgrounds, experiences, and perspectives of our society. Your unique talents are welcomed here, and we encourage applications from all backgrounds.

Ready to make a difference in how we support our people?

Apply by 26th September 2025 to be part of something rewarding.

https://arriva.wd3.myworkdayjobs.com/Careers/job/XC-Birmingham-Head-Office/Payroll-Administrator_JR030473/apply

Birmingham

B4 6BS

Permanent

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