Overview
Marketing & Commercial Strategy Manager (1 Braham Street, London, United Kingdom)
London, Birmingham or Bristol
3 days in the office, 2 days remote
About EE
We’re EE. We are the biggest mobile and broadband operator in the UK and we have a relationship in every second household in the country. But we’re for everyone, on any network – serving up new tech, new services, and heaps of inspiration for every aspect of your connected life.
We’ve been awarded the UK’s best network for the last 10 years. It’s central to our vision – to be the most personal customer-focused technology company in the UK.
That means earning a place on customers’ home screens by offering them more than ever before, whether that’s helping their home run smarter with EE Home, levelling up their play with EE Game, helping them work on their terms with EE Work, or even unleashing their kids’ learning with EE Learn.
We’re also part of BT Group, which we’re even bigger than you might think. Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.
We think we’ve got something special here. We want everyone to feel proud about working at EE – and feel excited about where we’re going and what we’re going to do. Want to join in?
Why this job matters
The UK telco market is going through a significant period of change with technology evolving and competition becoming fiercer than ever. BT Consumer is changing and transforming to meet this challenge, but there are still big questions answer for us to keep winning in the market.
It is the Marketing & Commercial Strategy team’s job to take the lead in answering these questions. They lead strategic activity that supports the delivery of the MTP and Marketing & Commercial priorities that underpin the Consumer Strategy.
Why join this team
We are the first port-of-call for Marketing & Commercial strategic matters, supporting Marketing & Commercial Leadership and the Consumer Leadership Team (CLT) in making key decisions across distribution, propositions and pricing strategy as well as sales channel transformation.
We operate like a consulting team, working with the business to define and solve specific time-bound questions. As part of the team, you will not specialise in any one area – instead you will have the opportunity to work across any of our products and channels, making this a fantastic place to develop your skills and knowledge.
The team is responsible for:
- Defining long-term roles of our channels in distributing our products across our multiple brands.
- Leading strategy for the long-term transformation of our sales channels including our push towards Digital distribution.
- Driving decisions on major structural propositional changes, working closely with Tariffing and Pricing teams.
- Identifying and assessing new routes to market and working with the Business Development team to build out a strategic partnerships pipeline.
- Unlocking step changes in performance through our existing routes to market.
- Creating distribution strategies for new major products and propositions.
- Underpinning Consumer’s Marketing & Commercial plan by identifying, analysing, evaluating and recommending strategic opportunities as well as identifying risks.
- Communicating and sharing our overarching Marketing & Commercial strategy with key stakeholders (e.g. as part of updates to BT PLC Group Board) and the wider organisation.
- Advising and representing Marketing & Commercial on key strategic cross-functional Consumer topics, including working with the Consumer CEO Strategy team.
- Being the long-term guardians of the business, ensuring that short term commercial decisions do not undermine our overarching strategy.
What you'll be doing
- Lead and own multiple strategy projects, taking responsibility of their end-to-end delivery, often working as part of a team with the other Marketing & Commercial Strategy Managers.
- Partner with Marketing & Commercial leadership team to define strategies and solve strategic problems.
- Work with subject matter experts to develop strategies that are informed by expert experience and well-founded logic.
- Create compelling presentations and briefing documents with clear strategic narrative.
- Conduct detailed quantitative and qualitative research and analysis.
- Use and create strategic frameworks to drive decision making.
- Present findings to and influence senior stakeholders across Consumer.
- Monitor market, competitor and industry insights to identify and share best-in-class practice and to identify opportunities/risks.
Skills and experience you'll have under your belt
- Previous background in commercial strategy, strategy/management consultancy, corporate strategy, commercial finance, strategic FP&A or strategic product management.
- Exceptional analytical and problem-solving skills with strong commercial acumen, in a consumer/B2C environment.
- Deep self-awareness, full commitment to personal development and willingness to push yourself outside of your comfort zone.
- Comfortable with, and effective, at navigating ambiguity.
- Full end-to-end project ownership and ability to drive your own timelines.
- Ability to work at pace and deliver against tight deadlines.
- Advanced Excel skills and ability to construct complex financial models.
- Advanced PowerPoint skills and ability to prepare high-quality presentations that present data clearly, with excellent storytelling skills.
- Confidence working with senior stakeholders; an ability to challenge, successfully influence and hold others to account.
- Effective at managing stakeholders at all levels.
Benefits
- Annual on target bonus 10% (based on both personal and company performance)
- BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
- 25 days annual leave + 8 bank holidays with the option to buy up to one week's work of your contracted hours. This will also increase with service.
- 2 weeks carer’s leave
- From January 2025, all parents welcoming a new child will be eligible for our new Family Leave policy. You will receive 18 weeks at full pay, eight weeks at half pay and 26 weeks at the statutory rate. It is for all parents, no matter how your family is made.
- Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
- Life Assurance (4 x life cover pay)
- Exclusive colleague discounts on our latest and greatest BT broadband packages
- 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans.
- My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers.
- Discounted EE TV including TNT Sport and the NOW Entertainment membership.
- Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
- Volunteering days so you can give back to your local community.
- Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV.’
- 24/7 private virtual GP appointments for UK colleagues
We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’
We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway – you may just be the right candidate for this or other roles in our wider team.
