Intern – Amplify U – Digital Operations Intern – London, N1C 4AG

Universal Music Group is looking for a Digital Operations Intern to support across the Fused Digital Media team. The core responsibility of this role is to support and maintain the quality and accuracy of the operational systems. From managing the booking system, to supplier payment, to spend analysis. 

The role is a key support role for driving forward improved ways of working through the evolution of our media and finance systems and whilst experience in digital media or operations isn’t required it is an ideal and at the least we expect individuals to have an interest in the digital media landscape. 

We’re looking for a hungry self-starter prepared to roll their sleeves up and ask questions where needed. Someone who is adept with numbers & also engaged with social media and media content, particularly across TikTok and can support with trend research & analysis. 

• Supporting operations team in managing the central booking system & reporting platforms 

• Working with campaign management to reconcile spends accurately 

• Creation of monthly POs for all suppliers & Reconciling actual supplier invoices to POs 

• Maintaining log of completed spend issues/errors 

• Working with label Fused team heads & label FDs to provide monthly and annual forecasts 

• Involvement in media owner trading  

• Support the data team in the identification and execution of internal measurement initiatives 

• Working closely with campaign management team & media planners to report performance and deliver campaigns in line with performance targets 

• Support Influencer Strategist & Fused team heads with social media trend research and analysis. 

Learning & Development 

Throughout your internship, you will benefit from: 

• A dedicated onboarding experience, including UMG UK immersion and coaching 

• A Lumina Spark strengths profile and one-to-one coaching session 

• Quarterly soft skills workshops (e.g. presenting, time management) 

• Networking sessions with professionals across UMG UK 

• Intern shadowing days and unique industry experiences 

• Ongoing check-ins and final internship review with career planning support 

Who you are: 

• Passionate about music and music video content, with a positive and enthusiastic attitude   

• Desire to pursue a career within the creative fields of a label, previous experience highly advantageous   

• Proven experience of working effectively and efficiently under pressure in a calm and organised manner   

• Knowledge of the UK music landscape & new talent within it  

•  Professional, proactive and flexible approach to work – ability to prioritise, multi-task & pre-empt problems before they occur   

• Excellent track record of working to strict deadlines & maintaining a high standard of attention to detail   

• Excellent verbal and written communication skills and the ability to deal with people at all levels   

•  Strong problem-solving skills   

•  Proven ability to build and maintain good relationships both internally and externally   

• Team player able to work on own initiative   

• Ability to deal with situations discreetly & confidentially   

• Able to demonstrate a tactful and diplomatic approach   

• Experience in using in house computer systems and packages including Excel, Word and Outlook   

Qualifications: 

There are no specific academic requirements. We welcome candidates from all backgrounds and experiences. 

Why Join UMG UK? 

UMG UK is the home of many of the world’s most iconic labels and artists. This is your opportunity to: 

• Gain hands-on experience in a global music company 

• Develop professional and interpersonal skills that last a lifetime 

• Connect with industry experts, collaborators and fellow interns 

• Be considered for future roles in a business that values emerging talent 

Diversity, Equity, Inclusion & Belonging 

The best way to flourish in our ever-changing industry is to create a team that truly reflects the incredible diversity of our artist roster and society. 

We’re committed to creating an inclusive culture where everyone can belong, thoughtfully express themselves and bring something unique to our creative journey and our shared passion for music. 

Our diversity sets the stage for the creativity, collaboration and innovation that make our artists successful. Here, we want everyone to be seen, supported, valued, respected, and ensure contributions are appreciated and actioned where appropriate.