Overview
Housing Interventions Worker – Gwent Based – Gwent
Permanent
£26,000
Want to make a real difference in preventing homelessness and helping people build a more stable future?
Join us as a Housing Interventions Worker, working full-time (35 hours per week) across Gwent. You’ll be based at Torfaen Probation Office in Pontypool, with travel to Caerphilly Probation Office, HMP Usk and HMP Prescoed, supporting men on probation and those preparing for release from custody to access safe, suitable accommodation.
What you’ll be doing
- Delivering 1:1 housing advice and interventions to prevent homelessness and improve housing opportunities.
- Completing housing needs assessments and developing tailored action plans.
- Sourcing suitable private rented accommodation, including shared houses, studios and one-bedroom properties.
- Building relationships with landlords, letting agents, local authorities and housing providers.
- Supporting clients with tenancy agreements, rent negotiations and referrals to specialist services.
- Working with prison, probation and Camau colleagues to achieve positive outcomes and reduce reoffending.
- Ensuring accommodation meets relevant safety standards and legal requirements.
What we’re looking for
- Good knowledge of housing and welfare benefits systems.
- Experience providing housing, rehousing or welfare benefits advice.
- Experience assessing adults with housing and wider support needs, including substance misuse.
- Experience developing support plans to help people secure and maintain tenancies.
- An understanding of homelessness, abstinence-based recovery and the challenges faced by people experiencing multiple disadvantages, including mental ill health, unemployment and substance use.
- Strong communication and relationship-building skills, with a passion for helping people achieve lasting change.
If you’re passionate about tackling homelessness and helping people move towards a brighter future, we’d love to hear from you!
All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-8 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks.
Please note if you have lived overseas within the last 5 years then checks may take longer.
Please see attached Job Description for full details
About Us
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits –
- Flexible working
- Support for Families – We support our employees through every stage of family life by offering enhanced maternity and paternity pay for eligible employees who have completed 26 weeks’ continuous service, alongside family-friendly policies and a supportive, inclusive workplace. If you’d like more information about our family-friendly benefits, please contact our Recruitment Team at recruitment@forwardtrust.org.uk
- Training and development opportunities
- Simply Health Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (pro rata’d for part time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
- Death in Service Payment (2x annual salary)
- Critical Illness Insurance (subject to qualifying criteria)
When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles.
To find out more about Forward’s commitment to being an inclusive employer and our current EDI strategy click here.
If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.
We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk. Forward Trust follow safer recruitment practices and support a culture of openness and accountability.
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.














