Overview

Holiday Cottage Cleaner – Grasmere – RO,Ambleside, United Kingdom

We are looking for two Holiday Cottage Cleaners to prepare our newly opened holiday cottage – Wray Castle House – at Low Wray, near Ambleside. Internally, you’ll be known as a ‘Holidays Operation Assistant’

Salary: £15.75 per hour (please note this is inclusive of a £3 per hour reviewable market supplement)

Contract Duration: Permanent 

Working Pattern: You’ll work 12 hours per week. The main changeover days are Fridays, Saturdays and Mondays, although short breaks mean that changeovers can sometimes take place on other days of the week. We don’t work Sundays, and rotas are provided in advance. You’ll need to be available between 10.00am and 4.00pm, although there may be some flexibility around finishing times if you have other commitments. Free parking is available, and there will be the opportunity to work additional hours.

For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

Set in the grounds of Wray Castle, with views across Lake Windermere and the surrounding fells, this is a unique opportunity to work in one of the Lake District’s most beautiful locations.

To find out more about what it’s like to work within “Holidays” at the National Trust, click here to watch our video.

On change-over days, you’ll make sure that everything’s clean and prepared for our guests to arrive. This will include making sure the cottage is thoroughly cleaned, well-presented and welcoming for our guests. We’d also like you to keep an eye out and report any repairs or odd jobs that need doing along with replacing any broken items from the store supplies.

Full Personal Protective Equipment(PPE) is provided for all teams and additional extensive measures in place to protect staff.

You can view the full role profile for this role in the document attached. You don’t need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.  

We’d love to hear from you if you’re:
  • focused on giving great service to everyone you meet
  • a team player, but also happy to work on your own initiative
  • well-organised and adaptable
  • willing to learn new skills
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places

Low Wray, Ambleside, Cumbria, LA22 0JAHolidays Operation Assistant – Career Level A1.pdf

Closing Date: 08 November 2026
To apply for this vacancy simply click the ‘apply’ button in the top right hand side of the page.
If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.uk

If you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we’ll support you as best as we can. For examples of how, please see our supporting you page.
Equal Opportunities Statement
The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.
Safeguarding Statement
The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.

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