Overview
Salary: £29,700-£38,550
Location: The Triangle, Cambridge, UK – Hybrid (at least 2-3 days per week in the office)
Contract: Permanent
Hours: Full time (35 hours per week)
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
Become part of a team that shapes positive change for customers around the world. In this role, you’ll help solve complex challenges while developing your expertise in a supportive environment that believes in Pursuing Potential.
About the role
As a Customer Resolution Officer, you’ll play a key role in strengthening our global customer experience by resolving complex queries, managing high‑impact cases, and…
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
