Overview
Salary: £32000 per annum
Shift hours: Full Time
Contract Support Manager
? West Midlands Area
? Full-Time | 5 over 7 working pattern – evening and weekend work is required once/twice a month
? Driving Licence Required
Are you an experienced hospitality or catering professional ready to take on a new challenge in a fast-paced, multi-site environment? We’re looking for a Contract Support Manager to join our team supporting the West Midlands Police (WMP) – ESS contract.
This is a vital leadership role overseeing operational feeding and hospitality services, deputising for the General Manager, and helping ensure exceptional service across multiple locations. From tea and biscuits to sit-down dinners for 200+ guests, no two days are the same.
What You’ll Be Doing:
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Lead the hospitality and operational catering service across the WMP contract.
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Deliver excellent service across staff and delegate feeding, conferences, and events.
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Support and deputise for the General Manager as needed.
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Manage and support a small team, providing coaching, training, and development.
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Ensure accurate stock management, cost control, and food waste reduction.
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Maintain excellent standards in health, safety, and food hygiene.
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Build strong relationships with internal departments and ensure customer satisfaction.
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Travel between contract sites – a full UK driving licence is essential.
What We’re Looking For:
✅ Proven experience managing successful teams in hospitality or catering
✅ Strong organisational and leadership skills
✅ Great communication and customer service mindset
✅ Financially savvy with excellent IT skills
✅ Ability to work evenings/weekends (seasonal) as part of a 5-over-7 rota
✅ Full UK Driving Licence
Desirable:
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Experience in a similar multi-site catering/hospitality role
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Knowledge of food production methods and operational catering
Why Join Us?
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Be part of a high-profile contract delivering essential services
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Varied and rewarding work with a strong focus on team development
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Opportunity to take ownership and grow in a leadership role
If you’re passionate about food, hospitality, and leading high-performing teams, we’d love to hear from you.
Apply now and bring your skills to a role that makes a real impact!
Reference: com/0108/42758001/52753792/SU
Location: Birmingham
