Overview

Community, Participation & Volunteering Co-ordinator – Erddig,Wrexham, United Kingdom

We’re looking for a Community, Participation & Volunteering Co-ordinator to join our North East Wales Property Group and help more people connect with nature, beauty and history. Working across our places, you’ll support communities, volunteers and partners to shape opportunities that are relevant, inclusive and meaningful.

This role is part of a team that leads on people’s involvement across the organisation, ensuring that local communities and volunteers play an active role in helping us care for and share the places we look after. Through listening, relationship-building and co-design, you’ll help create opportunities that inspire people to engage with, care for and benefit from our special places.

Salary: £27,612 per annum

Contract Duration: Permanent 

Working Pattern: You’ll work 22.5 hours per week. The working pattern is flexible and can be worked across three or more days. Occasional evening and weekend working will be required.

This role is required to work with vulnerable groups including children, and any offer of employment or volunteering is subject to a satisfactory enhanced DBS check.  

Mae cyfieithiad Cymraeg yr hysbyseb hon ar gael yn y atodiadau. 

As part of the Community, Participation & Volunteering team, you’ll work across the North East Wales portfolio, building relationships with colleagues, volunteers, community groups and partners. You’ll work alongside passionate teams who are committed to making our places welcoming and relevant to everyone.

You will be based primarily at Erddig, with some work at Chirk Castle, as you may have the opportunity to lead projects and pieces of work across both sites.

With ambitious plans for the future, both Erddig and Chirk Castle are striving for growth in community engagement, volunteering and participation. This role will play an important part in helping us reach new audiences, strengthen existing relationships and ensure more people have opportunities to experience and shape the nature, beauty and history in our care. Your duties will include: 

  • Working with communities, volunteers and partners to co-design opportunities that connect people with nature, beauty and history.
  • Building and maintaining strong relationships with local organisations, community groups, schools and other partners.
  • Supporting the development and delivery of inclusive volunteering and participation programmes.
  • Helping identify and remove barriers that may prevent people from engaging with our places.
  • Gathering insight from communities and volunteers to inform future planning and decision-making.
  • Working collaboratively with property and specialist teams to embed community participation across the portfolio.
  • Supporting volunteer involvement, ensuring volunteers feel valued, supported and able to make a meaningful contribution.
  • Championing inclusive approaches that enable a wider range of people to engage with and influence our work.

Above all, you’ll help ensure that local people have opportunities to engage with, contribute to and benefit from the nature, beauty and history of North East Wales, helping us build stronger connections between people and places for generations to come.

You can view the full role profile for this role in the document attached. You don’t need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.  

We’d love to hear from you if you have: 

  • a strong understanding of community engagement and participatory practice 
  • experience in increasing community participation and developing inclusive opportunities.    
  • excellent communication and relationship-building skills.    
  • the ability to coach and support others, and to work collaboratively across teams.   
  • confidence in using data and insight to guide decisions.   
  • knowledge of relevant legislation including safeguarding, GDPR, equality and volunteering.    
  • a proactive, empathetic, and inclusive approach.

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Rental deposit loan scheme

• Season ticket loan

• EV car lease scheme (for roles that meet the salary criteria)

• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most Trust places

Click here to find out more about the benefits we offer to support you.

Erddig, Wrexham, LL13 0YT

Compliance.Eligibility to Work in the UK

Closing Date: 15 November 2026

Provisional Interview Date: 24 November 2026

To apply for this vacancy simply click the ‘apply’ button in the top right hand side of the page.

If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.uk

If you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we’ll support you as best as we can. For examples of how, please see our supporting you page.

Equal Opportunities Statement

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.

Safeguarding Statement

The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.

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