Community, Participation & Volunteering Assistant – Isleworth

Overview

Community, Participation & Volunteering Assistant – Osterley Park,Isleworth, United Kingdom

Working with the Senior Community, Participation & Volunteering Manager and Active Outdoors Assistant, you’ll support daily operations, including welcoming community groups visiting the house, gardens and parkland.

This is a 2 day a week role with regular weekend working. During school holidays and the summer this will be most weekends, with some weekday working when required, including bank holidays.

This role is all about connecting with people; helping everyone feel welcome and involved at Osterley. Working with volunteers and local communities, you’ll be making a vital contribution to the Trust’s cause of caring for places so that people and nature can thrive, now and into the future.

This role is required to work with vulnerable groups including children and any offer of employment or volunteering is subject to a satisfactory enhanced DBS check.

Hours: 15 hours per week

 

Duration: Permanent

 

Salary: £13.25 per hour, Plus an Outer London Weighting allowance of £3,315 per annum (prorated if you’re part-time);

 

Interview dates: TBC

 

For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

Working within a wonderful, bustling atmosphere this role of Community, Participation & Volunteering Assistant, will support with operations and the organisation of community events and activities. Together with a team of volunteers you will provide a fantastic welcome to Osterley Park and House. You’ll connect with people and help them connect with nature through outdoor activities, especially Cycle Hire and outdoor walks/running groups, while also raising awareness of our work for climate action.     

As our Community, Participation & Volunteering Assistant, you’ll be supporting the wider team by maintaining links with the local community. You’ll help to make this a flexible, positive and inclusive place for partners, community groups and volunteers to get involved. This will mean supporting established community-led events, such as for Eid and Diwali.

You’ll support our work in developing new ways of working together and deepening relationships with existing and new audiences. You’ll also support our teams in offering a warm welcome and working with all kinds of people.  

You’ll be based in Osterley Park and House and may also help off-site by going into community spaces. Working alongside our community partners, you’ll help with day-to-day operations while welcoming visitors, helping ensure that they have a safe and enjoyable visit. 

You’ll support the Active Outdoors Assistant by covering Cycle Hire during periods of annual leave, and assist the running of this service on weekends when required. You will assist with the organisation of volunteers and may help with some practical maintenance tasks (full training and resources provided – particularly for Cycle Hire).

You’ll support the Senior Community, Participation and Volunteering Manager with administration tasks relating to community visits and events.

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Rental deposit loan scheme

• Season ticket loan

• EV car lease scheme (for roles that meet the salary criteria)

• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most Trust places

Click here to find out more about the benefits we offer to support you.

Osterley Park, Jersey Road, Isleworth, TW7 4RBCommunity, Participation & Volunteering Assistant – A2.pdf Compliance.Eligibility to Work in the UK

Closing Date: 15th November 2026

To apply for this vacancy simply click the ‘apply’ button in the top right hand side of the page.

If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.uk

If you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we’ll support you as best as we can. For examples of how, please see our supporting you page.

Equal Opportunities Statement

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.

Safeguarding Statement

The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.

IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.