Overview
Associate Product Manager – Environment Manager – London, Greater London
Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.
All the details
Summary
In this role, you will be accountable for the governance, lifecycle management, and Health & Safety compliance of four critical test environments across Bracknell, Chennai, Waterside, and Edgware Road. Operating across a diverse and distributed estate, you will ensure each environment remains safe, optimised, and fit-for-purpose, supporting both current operational needs and future technology ambitions.
You will act as a key enabler for emerging technology pilots, creating the conditions for innovation to be tested and proven while maintaining robust standards, controls, and compliance. Balancing innovation with risk, you will provide clear oversight and direction to ensure environments are managed effectively throughout their lifecycle, from introduction through to decommissioning.
Working closely with technology, delivery, and operational stakeholders, you will bring clarity, structure, and assurance to complex environments. Through strong governance and a proactive approach to Health & Safety, you will help ensure that test environments consistently support high-quality outcomes, enable experimentation, and remain resilient, efficient, and compliant.
What you’ll do
- Governance of environment usage, booking, and change control.
- Maintain asset lifecycle visibility; retire obsolete kit promptly, ensure Health & Safety compliance across all sites.
- Collaborate with product teams to plan space for emerging tech pilots.
- Coordinate with store teams for Bracknell and Edgware Road environments.
- Perform regular audits for readiness, compliance, and optimisation, report on utilisation, incidents, and lifecycle status to leadership.
Who you are
- Strong understanding of store technology stacks (POS, IoT, RFID, CCTV).
- Experience in environment and release management.
- Knowledge of Health & Safety standards and RAMS.
- Ability to manage asset lifecycle and coordinate refresh cycles.
- Excellent stakeholder engagement and communication skills, awareness of emerging technologies and incubation processes.
What’s in it for you?
Working at M&S means being part of something bigger – helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
Here are just a few of the benefits that make working here even more rewarding:
- 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
- Competitive holiday allowance with the option to buy more
- Discretionary bonus schemes linked to your performance and ours
- Strong pension and life assurance to help plan for the future
- Tailored induction and training to support your development from day one
- Exclusive perks and savings through our M&S Choices portal
- Market-leading family policies, including parental, adoption and neonatal leave
- 24/7 wellbeing support, including virtual GP access and mental health services
- One paid volunteer day a year to support a cause that matters to you
Everyone’s welcome
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
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IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
