Overview
Assistant Restaurant Manager – Romy Gill at The Pem –
Exceptional Hospitality Starts with You
Conrad London St James is one of Hilton’s three global luxury brands and reflects the bold, inspired and personalized service we offer our guests. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10% in the world.
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2026
Proudly voted by our Team Members
A World of Rewards:
• Salary: £37,000 to £40,000 per annum plus an expected average annual service charge likely to be between £6000 – £8000
• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counselling and support through our best-in-class Employee Assistance Program (EAP)
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Smart uniform provided
• Free and healthy meals when on duty
*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
WELCOME TO A NEW CHAPTER
A new story is being written at The Pem.
Led by acclaimed chef Romy Gill MBE, Romy Gill at The Pem celebrates the vibrant regional flavours of India through contemporary social fine dining. Every dish tells a story, and every service is an opportunity to create lasting memories.
We are looking for an inspiring Assistant Restaurant Manager who will lead from the front, bring positive energy to every service and help our team make stories come to life for every guest. The role follows a Tuesday to Saturday working pattern.
Here’s what you will do during a typical day:
As Assistant Restaurant Manager, you will be a visible, hands-on leader on the restaurant floor. Working closely with the Restaurant Manager, you will inspire the team to deliver polished, personal service with warmth, confidence and personality.
Key responsibilities include:
– Tuesday to Saturday working pattern.
– Leading from the front and setting the pace for an engaging, memorable service.
– Creating genuine guest connections and ensuring every visit becomes a story worth sharing.
– Bringing the menu, wines and cocktails to life through confident storytelling.
– Coaching and motivating the front-of-house team to deliver exceptional standards.
– Working closely with the kitchen and bar teams to ensure seamless service.
– Anticipating guest needs and resolving concerns with confidence and care.
– Supporting the smooth day-to-day operation of the restaurant.
– Championing Conrad Service standards standards.
What are we looking for?
We are looking for someone who:
– Loves making memories for guests and creating meaningful connections.
– Leads from the front with warmth, energy and confidence.
– Is passionate about food, drinks and culinary storytelling.
– Enjoys coaching, motivating and developing a team.
– Remains calm, organised and solutions-focused in a fast-paced environment.
– Has supervisory or management experience in a quality restaurant, luxury hotel or premium hospitality setting.
-Experience from high end Indian restaurant is preferred
Most importantly, we are looking for a leader with the personality and passion to make every service feel special.
Why join Romy Gill at The Pem?
This is a rare opportunity to help shape an exciting new chapter at The Pem. You will join a restaurant that celebrates individuality, cultural discovery and the joy of bringing people together around the table.
Every meal tells a story.
Every story begins with a seat at the table.
If you’re ready to lead from the front and create unforgettable memories for our guests, we’d love to hear from you.
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay-we’re a great place to work.
Exact Location: London, United Kingdom
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
