Overview
Assistant General Manager – Jamie Oliver Catherine Street – London
Company Description
Nestled up next to the iconic Theatre Royal Drury Lane, Jamie Oliver Catherine Street is a seriously special place to dine, bang in the heart of Covent Garden.
Diners can experience their favourite dishes from Jamie along with new and bespoke recipes. Coming from a family of publicans and having yielded a lifetime career changing the way we cook, Jamie has worked to showcase the best of British produce and dishes that are considered yet accessible.
Position
WHAT YOU’RE HERE TO DO
- People development: Recruit, train, develop and coach team including junior managers through internal training programmes
- Delivery of sales and profit: You will hold overall responsibility for staffing levels, keeping them in-line with business trends and ensuring budgeted profit is achieved through training, communication and control with regard to employment costs, managerial profit & other managerial costs, food and drink gross profit.
- Shift management: Lead by example, ensuring that all managers are proactive, organised and aware of the performance and needs of all departments on shift. Be customer focused, ensuring a management presence at all times, plus anticipate customers’ needs to ensure their expectations are exceeded.
- Communication: Promote an inclusive and sociable environment using staff boards, newsletters, team outings and information sharing to develop this. Have a full understanding of all benchmark standards and communicate these at every opportunity; at daily pre-shift meetings, weekly management meetings and staff meetings.
Legal requirements: Work with the management team to ensure that the restaurant is safe and operating within the legal and company requirements of such laws as Fire & Health and safety and Environmental health.
Requirements
WHAT AN ASSISTANT GENERAL MANAGER NEEDS TO HAVE
- Strong experience of managing/running a busy, high turnover restaurant.
- 5+ years of management or leadership experience with demonstrable skills and success in hiring, leading and developing others
- Some experience in cost controls (labour, GP, expenditure, etc.) and understand operating P&L
- A genuine passion for the hospitality industry
- Hands-on approach and enthusiastic
- Driven and professional
- Be structured, organised and able to delegate
- People focused, nurturing, motivational and diplomatic
Benefits
Paid annual leave
Paid parental leave
Parental leave
On-the-job training
Career progression opportunities
Employee assistance programme (EAP)
Mental health support
Pension scheme
Free or subsidised meals
Other information
WHAT WE OFFER IN RETURN
Generous and competitive benefits package including:
- Access to Bupa Cash Plan and membership to the CODE hospitality app
- Free, delicious and nutritious meals on shift
- Generous family package
- Discount on meals in Catherine Street for you and your family
- Opportunity to join a company that will invest heavily in its people and their careers
- Lots of internal and external training and development opportunities
- Regular team socialising events
- And many more details to follow!
At Jamie Oliver, we celebrate the fact that everyone is different and treat every colleague with dignity and respect. As a creative business we know that diverse teams help us deliver our best work. We love to see applications from groups who are currently underrepresented in the creative industries.
