Overview
Contract Type: 0
Salary: £26,240 – £27,928 per annum
Partner Org: Surrey and Borders Foundation Trust Partnership
Job overview
We have an opportunity for a Band 3 Administrator to join our Mindworks Team based in Chertsey.
Mindworks provides emotional wellbeing, Mental Health and Learning Disability support in Surrey.
This role is suitable for some who has the ability to work as part of a team, as well as under their own initiative, who is able to prioritse their workload, has a professional approach to clients, who has the ability to communicate complex information and who is able to communicate highly sensitive information.
Main duties of the job
To monitor and complete administrative work received from the team in the admin inbox in a timely manner.
To undertake typing and formatting of letters & reports to support the team.
To answer telephone calls from the yp/families/carers and professional bodies and transmitting messages to team members.
To be responsible for maintaining the confidentiality and security of client data in accordance with Trust Policy.
To be able to use SystmOne database (Trusts Health Records System), including data entry, management of referrals and accurately enter information to it.
To answer and respond to any administrative queries staff have on a day to day basis.
To take minutes at the team meetings.
To support team members in liaising with young people and their families/carers/GPs and other relevant care agencies.
To coordinate and book rooms for meetings and clients appointments.
Working for our organisation
Surrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire. We support people of all ages and are passionate about providing high quality care that is delivered at the right time as close to home as possible to help people recover and stay well.
We are one of the top 10 mental Health, Learning Disability and Community Trust to work for nationwide. Our Trust is an inclusive and supportive employer that offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support. We also provide a wide range of opportunities to help staff develop and progress.
Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby.
Please note that we reserve the right to close posts as soon as sufficient applications are received.
Regrettably, due to UK Home Office requirements we cannot offer sponsorship for all our job roles.
Applicants must have the right to work in the UK for the duration of the role.
We look forward to receiving your application!
Detailed job description and main responsibilities
Please see the Job Description document for more information about the main responsibilities for this role.
Person specification
Experience
Essential criteria
- Experience of using Microsoft Office, Particularly Word, Basic Excel and Outlook
- Experience of office/administration work
- Experience of communicating effectively at all levels with a variety of contacts
- Good working knowledge of Data Protection and Confidentiality
Desirable criteria
- Experience of working within and NHS setting
Qualifications
Essential criteria
- Good standard of general education to include 5 GCSE (or equivalent) including English and Mathematics
Desirable criteria
- NVQ in Administration
We are seeking to enrich the diversity of our Trust to better reflect demographic needs of the populations we serve and to enhance the skills of our workforce. We actively encourage applicants with underrepresented personal characteristics to apply for this role if you match the job description. Please note that you are not restricted from applying for this role if you do not identify with these characteristics and all applicants will be considered fairly against the job description.
As a flexible working and friendly organisation, we want to ensure that you can work in a way that is best for us, our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or any other flexible working patterns.
Gender Pay Gap Action
Women in our Trust are under-represented in some senior grades. We are therefore encouraging women to apply for posts at 8A and above.
Sponsorship
Regrettably, due to UK Home Office requirements we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
