Overview
Location
1 – 2 days in our Support Centre, the rest spent working from home!

Why The Works?
10th Best Big Company to Work For 2024 – ‘Best Companies’
We don’t just sell products.
We inspire reading, learning, creativity and play.
The Works. It literally means everything. And whatever your story or background, we’re all about unlocking imagination and making creativity accessible to everyone. Whether you’re engaging with customers on the frontline or supporting our colleagues behind the scenes, your impact can be profound and far-reaching.
This is more than toys and books and art supplies. This is about inspiring people to read, learn, create and play. So, with the right passion, it all starts with you.
Become an Accounts Administrator
As an Accounts Administrator, you will ensure the accurate and prompt recording of all cash receipts and investigate discrepancies. You will process all manual payments on agreed dates, ensuring they are approved, and manage employee expenses and corporate credit card processes to ensure timely payments in line with the expenses policy. Supporting the Senior Accounts Administrator with the B2B sales ledger, you will also assist the Cash Control Manager in streamlining processes and identifying areas for improvement. Additionally, you will take an active role in the month-end process, including balance sheet reconciliations.
Your Mission
- Oversight, oversee cash allocation and assist in escalating cash, card, or voucher discrepancies.
- Accurately process, employee expenses and corporate credit cards in compliance with policy.
- B2B sales ledger, chase and collect overdue debt as required.
- Web sales reconciliation, reconcile sales orders against cash received and post all journals each period.
- Reconciliation, perform daily bank reconciliations and prepare reconciliations at period end.
- Customer service, collaborate with our stores to resolve any banking and cash loss issues.
- Training and support, support the training of new team members.
- Payments, ensure all manual payments are processed accurately on agreed dates.
- Administration, manage emails received in the Store-Finance mailbox in line with agreed SLAs.
- Project involvement, support finance-related projects to ensure effective solutions.
Skills/Behaviours That Will Set You Apart
- Strong communicator, you can communicate confidently at all levels, both verbally and in writing.
- Problem solving, you proactively identify issues and their causes, coming up with actionable solutions.
- Attention to detail, you have a thorough and accurate approach, producing high quality work.
- Proactive, in using your initiative, you always look for the next thing to do and help where you might be needed.
- Highly organised, you can prioritise your workload, set expectations and keep your promises.
- Computer skills, you are familiar with MS Office and have intermediate Excel skills
Our PERKS really are ‘The Works’
- 25% Colleague Discount! – Plus, exclusive Double Discount days!
- MyWorks – Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more
- Family Friendly Leave – Enjoy some time well spent with enhanced maternity, paternity and adoption pay.
- Holiday – 33 days including bank holidays.
- Holiday Purchase – Purchase an additional 5 days
- Can-Do Academy – Grow your skills and career with instant access to further training and development in areas that interest you.
- Wagestream – Claim early access to 50% of your wages as you earn them – for when ‘life’ happens!
- Share Scheme – Unleash your inner Monopoly mogul and own a piece of The Works!
- 24/7 support for you and your family – Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more!
- Healthcare Cash Plan – To support your everyday healthcare costs
- And loads more! – Long Service Awards, pension, life assurance, Cycle to Work and optional charity giving.
Our Purpose
To inspire reading. learning, creativity and play – making lives more fulfilled.
Our Values
We are Crafty | We are Caring | We are Can-do
We Listen. We Care
Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what’s going great, and what needs a couple of tweaks to help make The Works the best place you’ve ever worked! You’ll have opportunity to help give us that direction.
Promoting Diversity, Inclusion, and Applying Reasonable Adjustments
At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term).
We are open to discussions around working hours and flexible working. And, where possible, we’ll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we’ll be happy to help!