Overview
Groups, Conference and Events Planning Executive –
Exceptional Hospitality Starts with You
A World of Rewards:
- Smart uniform provided andlaundered
- Free and healthy meals when on duty
- Grow your Career
- Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ( https://cr.hilton.com )
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- High street discounts: with Perks at Work
- Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)
- Discounted dental and health cover
- Modern and inclusive Team Member’s areas
Here’s what you’ll do during a typical day:
As a Groups, Conference & Events Planning Executive, you will be responsible for the successful planning, coordination, and execution of all Groups, Conference & Events held within the hotel. You will interact regularly with clients and guests to understand their requirements, build strong relationships, and drive repeat and future business opportunities.
- Support clients in planning and delivering events to an exceptional standard
- Communicate with clients daily, proactively managing queries, anticipating needs, and offering expert advice to enhance their event experience
- Develop strong relationships with customers to fully understand and bring their event vision to life
- Collaborate closely with the GC&E Sales team and Hotel Operations to ensure seamless communication and execution from initial enquiry through to event delivery
- Accurately maintain and update systems with all booking details, client communications, and event requirements
- Contribute positively to a sociable, team-oriented working environment
- Work independently, taking ownership of bookings and driving them through to completion
- Maximise all GC&E revenue opportunities through up selling of function items
- Organise and conduct hotel show rounds and client meetings to showcase facilities and services
- Manage the full enquiry and planning process, including creating, tailoring, and presenting proposals to meet client needs
What are we looking for?
- Strong organisational and administrative skills, with the ability to manage multiple tasks effectively
- A positive, proactive attitude with excellent communication skills
- A genuine commitment to delivering outstanding customer service
- A confident and professional telephone manner
- Strong IT competency, with the ability to quickly learn new systems
- Proficiency in Microsoft Office, including Outlook
- Professional presentation and high grooming standards
- Previous experience within an event planning or hospitality environment
- Excellent attention to detail and accuracy
- Resilience, with the ability to perform effectively under pressure in a fast-paced environment
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay-we’re a great place to work.
Exact Location: London, United Kingdom
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
