Overview
Digital & Content Lead (Internal Only) – Strand, London, WC2R 2LS
THIS VACANCY IS OPEN TO INTERNAL APPLICANTS ONLY
About us:
Estates & Facilities are the stewards of King’s extensive property portfolio that enables innovative teaching and pioneering research across five campuses in central London. Made up of over 1,000 talented staff with a wide variety of roles servicing our campuses and community; together we ensure that students and staff have the estate, space, and services that enhance their academic experience while preserving and future proofing our iconic estate as King’s approaches it’s bicentenary.
The role of the Strategic Management Office (SMO) within E&F is to lead the strategic direction of the Directorate. The Design & Content Lead role sits within the Strategic Engagement & Communications team in the Strategic Management Office and reports to the Internal Communications & Engagement manager.
About the role:
The Design & Content lead provides design and content development and management services to promote, protect and enhance the work of E&F in delivering world class facilities and services to students and staff and, as a key enabling partner to the University’s vision.
The postholder’s day to day responsibility is to work with and support the Internal Communications & Engagement manager through the provision of design and content development, for use across a range of pre-planned channels.
The individual will be required to play an active role in the running of the All Hands meetings with the Internal Communications & Engagement manager and to contribute ideas to continuous improvement across all channels, seeking innovative ways to communicate with our workforce to keep colleagues engaged.
The Design & Content lead will work with the Internal Communications & Engagement Manager to create compelling stories and generate content for campaigns, such as the Celebrating our People, to be used across channels such as social media, internal news, intranet, website, university wide news, external media etc to ensure a consistent feed of positive and engaging stories that maintain awareness of the role that E&F plays to enable the University’s vision.
The Design & Content lead will collaborate with departments within E&F and at times, with other departments and faculties on a range of project deliverables. In addition to design and content, key to success will be the ability to look at the bigger picture to scope out what is needed and to manage the project end to end with the customer at front of mind.
The postholder will also be responsible for providing design and content development services to the Strategic Management Office, developing various directorate-wide documents, ensuring E&F’s vision and strategy is clearly communicated throughout the University. They will act as a gatekeeper for content style, language, tone of voice and accuracy of materials developed for the SMO.
The Design & Content lead will be responsible for all ‘on campus’ advertising of estates support and customer services such as ‘Ask’ signage, and ‘Attn’ notices. At a more corporate level, the postholder will also be responsible and accountable for maintaining the internal and external webpages for E&F and also the E&F Sharepoint site, continually seeking ways to cross fertilise content across channels, increasing engagement and views.
This is a full time post (35 hours per week), and you will be offered a fixed term contract until 25th September 2026 (with possible extension of 6 months)
About you:
To be successful in this role, we are looking for candidates to have the following skills and experience:
Essential criteria
- Extensive experience across graphic design and in developing integrated, engaging and compelling campaigns, ideally in Adobe.
- Experience of website content management, including planning, content creation and maintenance.
- Excellent IT skills and a high level of technical aptitude. Including use of MS Office applications, and content management software for webpages, ideally Contensis.
- Confident and experienced in collaborating with and managing a wide range of stakeholders.
- Ability to develop creative and engaging content for a variety of audiences; proactively seeking ways to make content and design more engaging.
- Strong verbal and written communication skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences. Ability to edit copy and proofread accurately.
- Proactive approach with the ability to work independently, but also as part of a team, driving collaboration where needed.
- Ability to prioritise a busy workload while maintaining accuracy, departmental standards and attention to detail
Desirable criteria
- Knowledge and experience of working in the higher education sector
- Experience of working on the preparation, compilation and distribution of digital newsletters.
- Experience with other design software and applications (beyond Adobe)
- Experience with photography; shooting people, places and activity
Downloading a copy of our Job Description
Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process.
At King’s, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university.
The Equality Act of 2010 protects the rights of our students and staff and provides a framework to fulfil our duties to eliminate unlawful discrimination, harassment and victimisation and in addition, to advance equality of opportunity and foster good relations between those who share a protected characteristic and those who do not. At times, this will include balancing rights and beliefs that can feel in tension.
We are committed to free speech and to academic freedom, believing that our foundational purpose as a university, is to create spaces where a wide range of ideas, including ideas that are controversial, can be discussed and debated, and where members of our community can express lawful views without fear of intimidation, harassment or discrimination.
When engaging in the robust exchange of ideas, we ask that our community is mindful of our Dignity at King’s guidance.
We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the person specification section of the job description. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.
We reserve the right to close adverts early due to the volume of applications we receive. While the closing date may change, all adverts will close at 23:59 to allow sufficient time for applications to be submitted on that day.
We encourage you to apply at the earliest opportunity to avoid disappointment as once we have closed a vacancy you will be unable to submit your application.
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
