Overview
Designate Store Manager – Bromley Area – Bromley, Greater London
Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.
Summary
Designate Store Manager – Bromley Area
As a Store Manager, you’ll own the full operation, leading with confidence, building high¿performing teams, and setting the pace in a fast-changing retail environment. You’ll lead from
the front, deliver against the retail plan, and create a store where customers love to shop and
colleagues are proud to work in.
All the details
Store Manager
As a Store Manager, you’ll own the full operation, leading with confidence, building highperforming teams, and setting the pace in a fast-changing retail environment. You’ll lead from
the front, deliver against the retail plan, and create a store where customers love to shop and
colleagues are proud to work in.
This is a role for resilient, commercial, inspiring leaders who bring clarity, accountability and
ambition to every part of the operation, from standards and service to profit and people.
What you’ll do:
• Lead the delivery of the full retail plan across the store driving commercial, operational,
visual and people performance to deliver against the P&L.
• Set the strategy and direction for the store, making sure every colleague knows their part
to play and is held to account for delivering it.
• Own the change agenda landing transformation initiatives with clarity, urgency and
pace.
• Build a high-performance culture by coaching managers, growing talent, and creating a
store people want to join and stay in.
• Use data and insight to unlock opportunity, making fast, confident decisions that drive
profit, improve service, and boost efficiency.
• Drive digital adoption and omnichannel capability – helping teams sell across all
platforms and channels.
• Be the voice of your store – representing your people, saying it as it is and owning the
follow-through on what needs to improve.
• Create an exceptional customer journey through consistent standards, inspiring visual
merchandising, and diverse teams that go the extra mile.
Who you are:
• A proven leader of large teams in a fast-paced retail environment, with a sharp focus on
delivery, standards and results.
• Confident working across all areas of store performance, including commercial, visual,
operations and people and knowing how to bring them together for impact.
• A clear and direct communicator, with the courage to make tough calls and the skill to
bring colleagues with you.
• Strong on planning, performance management and resilience. You can balance the big
picture with the detail and always hold the line and set expectations.
• Confident using digital tools, data and systems to make better, faster decisions and
coaching others to do the same.
• Skilled in building partnerships across your team, your peers and your region to share
insights, solve problems and deliver transformation.
Lead with purpose. Own the outcomes. Raise the bar. This is your store. And your chance to
shape the future of M&S. Are you ready for it? Take Your Marks and apply today.
