Overview
Payroll Administrator – Birmingham
Payroll Administrator
Location: Birmingham City Centre
Are you detail-oriented, reliable, and passionate about delivering accurate and timely payroll services? Join CrossCountry as a Payroll Administrator and play a vital role in ensuring our people are paid correctly, on time, and in line with all regulatory requirements.
We’re looking for a motivated individual to support the efficient and compliant processing of our payroll, using systems like iTrent and Lunar. You’ll be part of a friendly, collaborative team working to maintain high standards and continually improve how we do things.
What you’ll be doing:
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Support end-to-end payroll processing using Lunar and iTrent, ensuring accuracy and timeliness.
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Enter, update, and verify payroll data such as hours worked, deductions, and employee records.
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Ensure payroll processes comply with legal regulations and internal policies.
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Handle payroll-related queries from employees promptly and professionally.
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Work closely with colleagues and supervisors to resolve issues and support wider payroll tasks.
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Produce and maintain payroll reports, payslips, journals, and financial documentation.
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Assist in documenting payroll procedures and contributing to team process improvements.
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Provide ongoing support to the payroll team to meet deadlines and manage workloads.
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Support year-end processing, tax documentation, and cross-departmental communication.
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Maintain and administer iTrent system configuration including payroll calendars, calculation groups, elements, integrations, security settings, and pension schemes.
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Manage pay awards and salary updates with accuracy and efficiency.
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Ensure timely input of timesheets and expenses in coordination with the Payroll Supervisor.
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Assist the Pension Manager with pension data accuracy relating to pay awards.
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Contribute to weekly timesheet processing and ad-hoc tasks as required.
What we’re looking for:
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A detail-focused individual with solid numerical skills and strong attention to accuracy.
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Experience or knowledge of payroll procedures and systems (iTrent experience is a plus).
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Ability to handle confidential information with discretion.
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Strong organisational skills and the ability to manage multiple tasks and deadlines.
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Clear, confident communicator who can work collaboratively across teams.
Why join CrossCountry?
We believe in the power of diversity and inclusion and are committed to building a workforce that reflects the varied backgrounds, experiences, and perspectives of our society. Your unique talents are welcomed here, and we encourage applications from all backgrounds.
Ready to make a difference in how we support our people?
Apply by 26th September 2025 to be part of something rewarding.
https://arriva.wd3.myworkdayjobs.com/Careers/job/XC-Birmingham-Head-Office/Payroll-Administrator_JR030473/apply
Birmingham
B4 6BS
Permanent