Overview

Job Title: Senior Customer Service Representative   

Salary: Competitive 

Location: Mexico City, Mexico (minimum 3 days a week in the office) 

Contract: Permanent, Full time  

 

Are you enthusiastic about making a difference for learners around the world? If you have strong customer service skills and problem-solving abilities, we would like to hear from you.   

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.   

We are looking to hire a Senior Customer Service Representative for our Global Customer Services Organisation. In this role, you will manage orders, resolve queries, and support both customers and colleagues, particularly with our online courses and Cambridge Online…

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