Overview
Job Title: Billing & Income Team Member
Circa £28,000 per annum (Dependent on Skills & Experience)
12 Month Fixed Term Contract
Full time, 37 hours per week
Location: Peterborough – Thorpe Wood House,
Remote and Office each week. Must be able to attend ongoing training in Peterborough and Lincoln
A Cascade of Opportunities!
Are you looking for a role where you can make a real impact in a fast-evolving industry?
We are seeking a Billing & Income Team member to join our dynamic and multi-skilled team. This role is vital in supporting billing and cash collection activities for Retailers, Developers, NAVs, and other non-household customers within the AWS region.
With responsibility for ensuring the accurate collection of revenues-amounting to approximately £440 million annually-you will play a key part in maintaining financial integrity, monitoring cash collection performance, and identifying potential risks and opportunities.
If you have strong numeracy skills, exceptional attention to detail, and a passion for delivering excellent service, we’d love to hear from you!
What does it take to be a Customer and Operational Services Team Member?
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Proficient in SAP
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Proficient with all Microsoft Office products – including the use of VLOOKUP & pivot tables
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Customer service and financial experience (preferably business to business)
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Excellent telephone etiquette with ability to discuss matters such as payment resolution & debt chasing
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Ability to multi-task and prioritise workload
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The desire to solve problems, improve processes and deliver efficiencies
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Ability to work independently and as part of the team
As a valued employee, you’ll be entitled to:
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Full private healthcare with no excess
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25 days leave, rising with service + Bank Holidays, with the option to swap Christmas and Easter holidays for those celebrated by your religion
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A flexible working culture
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Competitive pension scheme – we double-match your contributions up to 6%
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Life Assurance at eight times your salary
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Personal Accident cover – up to 5x your salary
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Bonus Scheme
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Lots of great discounts
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Flexible benefits to support your wellbeing and lifestyle
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Paid time off when you’re physically and mentally unwell
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An excellent Family Leave package – to help you support your family
Why Anglian Water?
Anglian Water is a water company that cares. We care about our people, our environment and our customers. We take pride in providing a collaborative, innovative and inspiring working environment. We want businesses to grow, environments to flourish and families to get on with their day to day lives. Constantly exploring; working hard to find new and better ways to look after our customers’ individual needs.
Closing Date: 21st August 2025
#loveeverydrop
