Overview
We have an excellent opportunity for a Meals on Wheels Coordinator to join our amazing Community Services team.
Our Meals on Wheels Coordinator oversees the day-to-day coordination of volunteers to deliver meals; regular liaising with hospitality to ensure meals stock and menus can be delivered; regular communication with users to ensure that the service meets their needs.
This post is part time working 16 hours per week and is fixed term for 6 months..
- Monday- 5 hours
- Tuesday-Wednesday- 4 hours
- Thursday- 3 hours
What you will be doing:
- Coordinating of the Meals on Wheels service in collaboration with hospitality.
- Liaising with the Administration and Member Engagement team to ensure the accurate administration of the meals on wheels service and completion of account management finance tasks.
- Maintaining an accurate and up to date database of volunteers and members to ensure the smooth running of the service.
- Managing of stock levels and ordering of meals.
- Supporting volunteers and drivers.
- Maintaining a rota management system for the effective delivery of meals on wheels.
- Maintaining a system of regular communication with members to ensure outstanding customer service levels.
- Maintaining KPI systems for meals on wheels service.
What you will need:
- Experience within an administration and finance role.
- Hold a relevant business administration qualification
- Outstanding IT skills and be proficient in MS Office suite including Excel.
- Excellent written and verbal communication skills
- Outstanding administrative, management and organisational skills
