Hospitality Supervisor,

Overview

Your role at Signature

As Hospitality Supervisor you will be supporting the Hospitality Manager to oversee a variety of non-clinical operations within the home, including Food & Beverage, Housekeeping, and Activities/Events to ensure every aspect of daily living is supported with dignity, joy, and individual attention.

This will involve:

• Managing the planning and delivery of hospitality and wellbeing services across the home

• Leading, coordinating, and allocating team members to ensure seamless delivery across catering, cleaning, and resident engagement

• Enhancing the dining experience by participating in food service and ensuring a high standard of presentation and service

• Maintaining robust housekeeping standards for cleanliness and comfort

• Planning and supporting activities that encourage creativity, movement, and social engagement

• Advocating for resident choice and independence in everything you do

Responsibilities will vary on each shift depending on which department you are supporting.

What Signature Offer

• From £14.10 per hour 
• Shift times: Between 07:00-20:00. Alternate weekends required.
• There may be some occasions where you will finish later depending on events taking place at the home.  
• Full time Day shifts available 
• Up to 30 days annual leave, plus 8 bank holidays, depending on length of service
• Workplace pension 
• Free meals on shift for staff working 6+ hours
• Life Assurance Scheme
• ‘Blue Light’ discount scheme eligible
• Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus
• Staff recognition scheme – Purple Heart Award
• Ongoing career training and development
• Employee Assistance Programme, occupational health support and wellbeing services
• Plus cycle to work scheme, study support, long service awards and more

Transport Links

• Train – Reigate nearest train station
• Walking – 0.9 miles from nearest train station
• Driving – M25 from nearest motorway / bypass

 

Signature People

Desired Qualifications and Skills:

• Experience in a similar hospitality role

• A genuine interest in supporting older people, including those with dementia or special physical needs

• Strong organisational and leadership skills

• Knowledge or hands-on experience with event planning or creative activities (e.g., crafts, ceramics, light physical exercise) is a plus

• A team player with a warm, compassionate approach

• A clean UK driving licence is desirable

Job Reference: signaturec/TP/62544/9944