Service Manager – Basildon, Essex £30K per annum
37.5 hours per week
Various contracted hour shifts available (to suit your lifestyle)
20 days holiday + bank holidays
Flexible Additional Holiday Purchase Scheme
Full induction programme to Care Certificate Standards
Dedicated learning & development programmes.
We offer Apprenticeships to those with less experience looking to join the Care Sector
We provide FREE training to achieve qualification in Social Care.
Access to a wide range of free online courses for all staff on a variety of topics
DBS check paid by Caretech prior to starting with us.
Refer a Friend Reward Scheme – earn up to £250 per referral!
Share Save Scheme
Free Employee Assistance Programme
Annual Employee Awards Evening
Employee recognition schemes
Carer progression within the company.
CareTech Foundation – Opportunity to apply for family and friend’s grants
We are looking for a proactive and forward thinking Service Manager to join our friendly Glenroyd Road services based in Basildon, Essex – both of which have been rated Good by CQC.
The Service Users have learning disabilities, physical disabilities and some mental health issues.
The successful candidate will be lucky enough to inherit good, strong staffing team to include confident and dedicated Deputy Managers
Service Users are very different but all enjoy being out and about; visiting the theatre, the beach, going bowling, clubbing, boccia and for one particular site…..shopping!
The service has good transport links.
Main Duties and Responsibilities:
Lead and direct the day-to-day operational management of the home, ensuring that available resources are used effectively to enable the provision of a good quality service.
Ensure that all staff working within the home receive regular supervision, in accordance with CareTech’s Policy.
Work closely with the Service Development Team, participating in the selection and compatibility of potential new residents, their assessment, and transition into the home if appropriate.
Ensure that all service users have a dynamic support plan, which involves the person as far as is possible, takes account that person’s needs and aspirations, and is reviewed regularly.
Hold responsibility for ensuring that the home operates in accordance with all statutory requirements, using the National Minimum Standards as a benchmark for good practice.
Ensure that the home offers a safe environment geared to creating opportunities for the personal development of service users, taking into account practical, physical and emotional needs.
Take a lead role for risk analysis within the home, ensuring that appropriate assessments take place, and plans put in place to minimise risk where necessary.
Ensure that all steps are taken to maintain the health of people living within the home. Play a supporting role to Senior Managers regarding the Contract Monitoring process, providing reports and management information on the conduct of the home where this is necessary.
Liaise with external Agencies as appropriate, and ensure that contact between the staff team and those Agencies is conducted in a professional manner.
Work with the Personnel Department in supporting the recruitment and selection of staff, and assist the Area Manager in the formulation of staffing strategies, Policies and Procedures, and other pieces of managerial work as required.
Participate, as required, in the formulation of budgets and to monitor expenditure in specific budget headings as required.
Ensure that proper record and administrative systems are in place within the home, as required by CareTech Policy & Procedures, and Statutory Authorities.
Be accountable for the management of the Home’s petty cash float and any monies/valuables belonging to service users kept within the home.
Participate in the Area’s on-call management system as required.
Ensure that the home is run in accordance with good Health & Safety practice and legal requirements.
Ensure that maintenance and equipment renewal needs are communicated to the relevant person, obtaining costings/quotes where appropriate, and then ordering items/services once authorised.
Ensure that good communication networks are maintained within the home, upwards within CareTech’s management structure, and sideways to relevant others.
Support the Company’s Disciplinary & Grievance processes, as required, including involvement in Investigations, and the Chairing of Disciplinary
Location: Basildon, SS15 4DP