Senior Floating Support Worker, Bromley

About the Service / Department  

A flexible service for adults (18+) with mental ill health that supports resettlement into the community after being discharged from hospital. Through a floating support worker, service users are supported with their individual needs.The service aims to move mental health service users away from reliance on hospital and residential care, towards a personalised, community-based support. Working alongside stakeholders to provide a holistic package of care delivery empowering service users towards independence across the whole borough of Bromley. 

About the role 

• Manage a caseload of Service Users’ with a range of complex health and support needs and their carers to manage their health and wellbeing, maintain their independence, identify their strengths and achieve their goals and aspirations
• Administer a range of medications within protocol and within current Hestia policy, and document this accurately. Order, store and record prescribed medication under the supervision of the Manager and in accordance with Hestia’s policies and procedures. 
• Willingness to work unsociable hours within a rota system including weekends, evenings
• Excellent knowledge of CQC Standards, Housing, Community care, CPA Health and Safety and DWP legislation
• To clearly articulate the aims and objectives, pathway and service model to people using the service so they can fully participate in and co-produce their support
• Empower service users to engage effectively in their liaisons with professionals within the community such as social work teams, housing providers, health professionals
• Work flexibly as part of a team to ensure service coverage and that contractual obligations are met
• Develop co-produced group activities, peer support networks and other community-based approaches to empowering service users to achieve their goals and aspirations and to encourage service users to access these opportunities

About you 

• Ability to work with people in a person-centred way
• An understanding of the support needs of older adults
• Good Literacy and numeracy skills. Working knowledge of basic functions in MS Word and Outlook or willing to learn
• Excellent Knowledge of issues related to signs, symptoms and treatments of mental illness. Ability to assess service users’ declining mental health and take appropriate action.
• A detailed understanding of key-working, personalised support, and coproduction. Ability to write basic letter and correspondence.
• An awareness of safeguarding procedures and risk assessment principles
• Commitment to working within an Equality & Diversity Framework.
• Knowledge and understanding of safeguarding issues and ability to address them appropriately. 

Please note if offered a role with Hestia, you will be issued a conditional offer based on satisfactory references and a Basic or Enhanced DBS check. 

Disability confident 
Hestia is a disability confident employer, committed to the employment and career development of individual with disabilities. As part of this commitment, we operate a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We will also accommodate reasonable adjustment during the selection and interview process and throughout your employment with us. 

Hestia positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. But we particularly welcome individuals from an ethnic minority background and those with disabilities to apply. As an organisation, we are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.