Personal Assistant – Full Time

About us

We’re National Grid Electricity Distribution (NGED), the owner and operator behind the electricity distribution systems for the Midlands, the Southwest of England and South Wales. Serving communities of more than 8 million people, our expert teams deliver heat, light and power for homes and businesses.

National Grid employs over 29,000 people worldwide. We are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues – who in turn help to build the success of our business and reflect the diversity of the communities we serve. Our vision is to be at the heart of a clean, fair and affordable energy future and we are doing this in a fast-moving industry with an increasing focus on tackling climate change, exploring new energy sources that are renewable, low carbon, and improve efficiency to meet demand.

Job Introduction

An opportunity has arisen for a Personal Assistant position within the Executive team, base location to be confirmed.

As a Personal Assistant, you will play a key role in providing comprehensive administrative and organisational support to our executives. Your role is crucial in ensuring the smooth functioning of daily operations, enabling our leadership team to focus on strategic decision-making and business growth.

Regular interfaces with Executive Directors and their PA’s and other senior Band A and Band B managers across the business and in addition deal with senior executives of external organisations.

Depending on experience, you may initially be appointed at a lower salary until all relevant courses and training are complete.

As part of our hybrid working approach this role offers a mix of office and home working. Hybrid working can only be considered once your initial training is complete and subject to business need.

If you are offered a position, you will be required to successfully complete a basic DBS check that shows any unspent convictions or conditional cautions.

Main Responsibilities

  1. Calendar and Time Management:
    • Manage and maintain multiple executives’ calendars, scheduling appointments, meetings, and events efficiently.
    • Prioritise and coordinate conflicting schedules to ensure optimal time allocation.
    • Remind and prepare executives for upcoming engagements.
  2. Travel Coordination:
    • Arrange complex travel itineraries, including flights, accommodations, ground transportation, and visas, taking into consideration travel preferences and company guidelines.
    • Anticipate potential issues and provide contingency plans to minimise disruptions during travel.
  3. Communication and Correspondence:
    • Act as the primary point of contact for internal and external communications directed to the executives.
    • Screen, prioritise, and respond to emails, phone calls, and messages promptly, maintaining professionalism and confidentiality at all times.
  4. Meeting and Event Support:
    • Coordinate and organise meetings, conferences, and events, ensuring all logistics are handled flawlessly.
  5. Administrative Support:
    • Manage and maintain accurate records, files, and documentation in physical and electronic formats.
  6. Confidentiality and Discretion:
    • Handle sensitive information and confidential matters with the utmost discretion and integrity.
    • Maintain confidentiality in all interactions and communications.
  7. Task Prioritisation and Proactivity:
    • Proactively identify and address potential issues or challenges that may arise.
    • Demonstrate exceptional time management skills to prioritize tasks effectively and meet deadlines.

The Ideal Candidate

The ideal candidate will be highly motivated, detail-oriented, and a proactive individual who thrives in a fast-paced environment and excels at multitasking.

Other requirements include-

  • Proven experience as a Personal Assistant, Executive Assistant, or in a similar administrative role.
  • Outstanding organisational skills with a keen eye for detail.
  • Strong verbal and written communication skills, including professional etiquette.
  • Strong working knowledge of Microsoft Applications: Word, Excel, OneDrive and PowerPoint.
  • Ability to work independently and collaboratively in a team environment.
  • Adaptability and flexibility to handle changing priorities and demands.
  • Demonstrate a flexible approach and “can do” attitude to work
  • A high level of integrity and a strong sense of responsibility

About the Company

If this is your opportunity to join us, you’ll find we offer a supportive, rewarding and friendly working environment where you’ll be empowered to build a career. Along the way, you’ll be invested in, be enabled by the latest technology and find that we’re always interested in evolving our systems and processes so that we get even better, every day.

In return, you’ll enjoy a package of benefits designed to reward your hard work and incentivise your ambition. In addition to your competitive salary, we offer a competitive contributory pension scheme where the company will double match your pension contributions up to a maximum company contribution of 10%. You will also have access, subject to eligibility criteria, to join our annual Share Save plan.

You will receive a generous annual leave entitlement on joining, starting at 26 days rising to 28 days following 10 years’ service, plus 8 bank holidays. In addition, you will be able to access support via our Employee Assistance Programme, including musculoskeletal and physiotherapy services.

Additional Application Information

Recruitment correspondence is usually sent by email, so please do check your email account including spam/junk folders regularly after the closing date.

To enhance your candidate experience, we recommend using Google Chrome to complete your online application. Should you have any questions regarding this or require additional support to complete your online application, please contact us.

We reserve the right to close the vacancy early should sufficient numbers of suitable applications be received. We recommend that you submit your application as soon as possible.

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