To assist in the assurance checking of the company’s payrolls across EMEIA.



  • Ensure that payroll checking is performed in accordance with documented requirements  and that specified controls are completed and signed off within agreed timelines
  • Work with business stakeholders to promote the accurate and timely delivery of payroll activity, including pro-actively monitoring adherence to payroll deadlines and the accuracy of payroll data
  • Learn and demonstrate awareness of supplier responsibilities across the service delivery and work with other team members to hold third parties accountable on their performance
  • Work collaboratively and positively with colleagues across the business to provide a unified and seamless colleague experience on all pay-related matters
  • Support the delivery of ongoing change and continuous improvement working with others to promote successful deployment
  • Build knowledge across multiple markets to aid service continuity and resilience
  • Build effective working relationships with business stakeholders
  • Act with awareness of pertinent policies and procedures 
  • Ensure that mandatory documentation is completed in accordance with requirements
  • Escalate known or anticipated issues to the Team Leader and work in partnership to mitigate their impact
  • Responsible for the compilation of payroll Key Performance Indicators 
  • Proactively work to keep processes efficient by leveraging technology and reporting, etc
  • Work in partnership with the HR Service Desk (and wider HR Operations Team) to share knowledge to help ensure Tier 1 colleague queries are responded to accurately and in a timely manner
  • Respond to Tier 2 colleague queries and correspondence professionally, accurately, and within agreed SLAs 
  • Act with a customer-focused approach and consideration and consider colleague experience at all times
  • Contribute to the ongoing evolution of payroll checking and assurance practices
  • Act with knowledge and awareness of data protection and data security at all times



  • UK Payroll experience preferred
  • Demonstrate strong partnership ethic and seamlessly engage with colleagues across all teams to positively pursue solutions and enhance colleague / customer experience
  • Demonstrate solution-based approach – aim to understand what others try to achieve; exercise empathy to understand their challenges/difficulties and drive solutions
  • Demonstrate flexibility with ability to accept, embrace and adapt to change
  • A continuous improvement approach to working practices with the aim of elevating colleague experience and implementing efficiencies
  • A controlled mindset; incorporate process controls in all aspects of payroll processing including helping identify any gaps and improvements
  • Language based ability desirable but not required – particularly in one of the key languages of Italian, French or Spanish 

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