Overview
Office Manager, Audiences and Commercial – Covent Garden
Permanent; 40 hours per week
£30,000 – £34,000 per annum, based on skills and experience
Based in: Covent Garden, London
The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera.
The Royal Opera House describes the place we work, not who we are. The whole is always more than the sum of its parts – we may be a House, but three quarters of our audience experience what we do outside this building. While our Covent Garden theatre is the nerve centre, the impact and influence of the organisation can be felt in every corner of the country, and around the world.
The Audiences and Commercial division will deliver £80M+ income in 24/25, through commercial activities including Box Office, Brand Partnerships, Catering, Retail, Streaming our Global Cinema Programme and exploitation of IP. To support this target and future growth, we are looking for an organised, proactive and experienced Office Manager to provide PA support to Executive leadership across the division and ensure a smooth-running function. As well as providing effective PA support, this role will provide broad administrative services across the division.
Our ideal candidate will be able to manage a busy workload within deadlines and with a firm commitment to a high standard of work. You will have the capacity to work under pressure in a fast-paced environment with high productivity and keeping a calm and level head. You will have a professional and confident manner, with a flexible and positive approach.
You will also be able to demonstrate:
- PA experience working at Director level, ideally within a large organisation and experience of complex diary management
- The ability to work at a senior level, and deal effectively with confidential and urgent matters, anticipating and planning effectively
- Good project coordination skills, able to maintain a project plan and see through small projects to completion, summarising complex information and managing information flow
- Competency across the Microsoft Office suite with the ability to learn new systems and procedures and become operational in a short space of time
- Good judgement and the initiative to request information when needed; able to take responsibility and make informed decisions under pressure
- The ability to help coordinate a division of 100+ colleagues, ensuring ways of working are clear, helping plan divisional team meetings and building/maintaining the rhythm and routine for the department
The Royal Ballet and Opera is committed to creating a diverse and inclusive environment in which everyone can thrive. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation. As a Disability Confident Employer, we guarantee to interview all disabled applicants who meet the essential minimum criteria for our vacancies.
A full job description and RBO information pack is attached below. If you have any access requirements for your application, please contact the RBO Recruitment Team on hr.recruitment@roh.org.uk
Closing date for applications: 8am, Monday 14th October 2024
Applicants must have work authorisation for the UK. No agencies.