Overview

Salary: £37,224 per annum, rising to £38,100 per annum, after 1 year and successful probation

Job Title: Digital Content & Engagement Manager – Digital
Reporting to: Head of Digital Experience
Contract: Permanent, Full time
Interview Date: 14 February 2023

About the Service/Department
We’re looking for a Digital Content & Engagement Manager to join our high performing digital experience team. You’ll play a key role in delivering our ambitious digital strategy, creating, and delivering the content and communications that will make a real difference for the service users we support.

About the role

The role offers an exciting opportunity to work on a high priority project for the organisation, leading on the content strategy and development of a online mental health and wellbeing platform for our service users. You’ll also work across the organisation, leading the digital communication approach for our service users.

We offer the opportunity to work on digital comms and content that will make a real difference. Your content could reach a survivor of domestic abuse or someone struggling to cope with their mental health.


Some other main responsibilities of the role include:

  • Sourcing content from teams across the organisation, and distributing through web, social media, and email channels
  • Leading the approach to gathering and maintaining communication consent options for our service users
  • Adapting content and communications to suit service users with specific needs

About you

  • Strong communication skills: Ability to find the best way to connect with people and find the message that will resonate
  • Strong writing skills: You’ll be a strong writer, specifically for online formats
  • Confident collaborator: Confident leading collaboration sessions, whether through workshops, presentations or working groups
  • Excellent attention to detail: You’ll be the person that notices the small details that other people may have missed
  • Results orientated: You thrive of getting results from your work, testing and learning as you go

Please see the attached documents for the full job description and more information about Hestia.

What Hestia offers

  • Holiday allowance of 25 days / 195 hours per annum plus 8 days / 62.4 hours public holidays
  • Company Pension
  • Learning and Development Opportunities (including career progression opportunities across our services and departments, a full 9 month induction providing an understanding of The Hestia Approach and all Hestia’s practices and policies to support your career in Hestia and if applicable, a foundation knowledge to attain a Skills for Care Certificate)
  • Hestia Rewards exclusive membership (Hestia Rewards is our staff wellbeing and benefits scheme which provides access to fantastic retail discounts, gym membership discounts, recognise a colleague eCards etc.)
  • Access to a range of health and wellbeing support tools including our Employee Assistance Programme, Flexible working (including holiday trading and TOIL) and some roles include Clinical Supervision
  • Other benefits such as Eye care vouchers, Travel/Season Ticket Loans and Cycle to work scheme (with up to 40% savings on a new bike).
  • If applicable to the role, Hestia will also support you on joining our existing ASYE (Assisted and Supported Year in Employment) programme if you are interested and fit the criteria.

About Hestia

Hestia supports adults and children in crisis across London and the surrounding regions. We campaign and advocate nationally on the issues that affect them. This includes victims of modern slavery, women and children who have experienced domestic abuse, young care leavers and older people.

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Please note
If offered a role with Hestia, you will be issued a conditional offer based on satisfactory references and an Enhanced disclosure/DBS check.

This job description is subject to change depending on the needs of the service/department.

We recommend that you apply at your earliest convenience as we screen applications as they are received as well as interview and appoint suitable candidates on this basis (regardless of the closing date). We may also contact unsuccessful applicants regarding other suitable opportunities within Hestia.

We welcome application from individuals from all backgrounds, but particularly encourage applications from individuals from Black heritage or Brown (Asian) heritage backgrounds, due to identified underrepresented of these groups at our senior operational levels.

Guaranteed interview scheme

Hestia operates a guaranteed interview scheme for all applicants with disabilities (including long term health conditions) who meet the minimum criteria for this role.

How to apply
Please click apply at the top of the vacancy page to begin your application.

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