Deputy Service Lead  – Morven House, Potters Bar, Hertfordshire


£11.46 per hour

37.5 hours per week – 2-3 days off rota (for administrative duties and shift leading), weekend work will be required at times. 18.5 hours admin and 19 hours on floor (Shift leading)

20 days holiday + bank holidays

Flexible Additional Holiday Purchase Scheme

Full induction programme to Care Certificate Standards

Dedicated learning & development programmes.

We offer Apprenticeships to those with less experience looking to join the Care Sector

We provide FREE training to achieve qualification in Social Care.

Access to a wide range of free online courses for all staff on a variety of topics

DBS check paid by Caretech prior to starting with us.

Refer a Friend Reward Scheme – earn up to £250 per referral!

Stakeholder Pension

Share Save Scheme

Free Employee Assistance Programme

Annual Employee Awards Evening

Employee recognition schemes

Carer progression within the company.

CareTech Foundation – Opportunity to apply for family and friend’s grants.

About The Role:

We are providing individuals with practical and emotional care, enabling them to have fulfilled lives and gain further independence.
The service users enjoy the beautiful garden and surroundings at Morven House
Preferably experience of working in a similar environment but not essential as training is provided.

Main duties and responsibilities:

To be part of a rota which provides 24 hour support to young people, aged 18-25, with complex needs and autism

Develop, carry out and amend clients Support Plans, risk assessments, and reviews all in accordance with the companies Policies and Procedures

Develop and provide emotional and practical support to clients enabling them to achieve outcomes set in Support Plans

Support clients to maximise their income, gain access to benefits, and be able to budget for every day expenses such as domestic bills and living needs

Ensure and support clients develop and maintain links with local community facilities, such as educational, recreational and employment opportunities

Support and promote a healthy lifestyle for clients through local health service facilities to be able to maximise their physical wellbeing.

Support clients to develop, build and maintain relationships with their families, friends, colleagues, and professions

Implement and ensure effective safeguarding practise in line with local authority and the company’s policies, procedures and guidelines.

Ensure all clients’ records are maintained and updates in a timely manner and ensure they are compliant to the service specification, service user needs, commissioner requirements, and internal and external KPI’s.

Develop, maintain, and manage risk assessments for the clients, staff and the community

Constantly, and promptly liaise with colleagues, partner agencies and stakeholders regarding safeguarding, welfare and concerns in relation to clients

Promote and support self-advocacy and advocate where appropriate for all clients

Participate in all client reviews, team meetings and training

Maintain safe practice at all times in line with the company health and safety policy

Any additional duties required of you by your line manager


Previous experience of supporting young adults with complex needs and autism within a supported living setting is essential

Knowledge and understanding

Up to date knowledge of welfare benefits for designated client groups

Up to date knowledge of health and safety issues relating to the clients

Up to date knowledge of safeguarding vulnerable adults and local policies, protocols, and good practise

Understanding of housing support needs for clients

Understanding of how to support people to support themselves

Understanding of confidentiality and data protection

Understanding of data collection and what benefits that has on the service

Understanding of equality, diversity, and inclusion and how they relate to the client group

Knowledge of different services provided by the statutory and voluntary sector

Understanding of Makaton, PEC’s, and TEACCH

The Organisation:       

CareTech Community Services Ltd is a provider of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services ac


Location: Potters Bar, EN6 5HA

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