At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. 


We are looking for a Department Manager to join our team in New Cathedral Street.

Through your passion for the brand and product you will be will be responsible for the efficient running of your department and will support the senior store management team in the running of the store.


  • Lead a high performing customer facing and service orientated department, setting performance targets while motivating and challenging the team to drive productivity and profitability
  • Devise and implement action plans to maximize product performance within your department
  • Drive the Client Engagement strategy for your department through promoting a client-centric mindset
  • Work closely with the Store Manager to develop and retain talented employees, by recognising and rewarding performance
  • Lead by example by delivering the Burberry Experience to customers when necessary


  • Proven experience in a supervisory or managerial role within a fashion retail environment.
  • Strong commercial acumen with the ability to assess trends in order adapt your business in terms of training, product, team management
  • A passion for and interest in fashion
  • In-depth understanding of clients’ expectations and what a luxury service entails
  • Ability to demonstrate excellent leadership and people management skills with the ability to achieve results through providing constructive, feedback and coaching


Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.


Posting Notes: United Kingdom || Not Applicable || Manchester || RETAIL OFFLINE || MAINLINE || n/a ||

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