Overview

Salary: £21,264 Per Annum

Shift hours: Permanent

Customer Service Assistant – Catering

  • Salary £21,2641
  • 5 days out of 7
  • 35 hours per week
  • Alternating Weekends
  • Rotas are given on a monthly basis
  • Premium rates available for working bank holidays.
  • 27 days a leave a year + 10 additional days unpaid2

1 Overtime extra, based on a normal shift pattern with anti-social hours pay factored in to the salary

2 Salary includes the 10 days unpaid, OT can be made available to you for these days

We’re looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You’ll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people.

As a Customer Service Assistant, you will contribute to a passionate and friendly team working in a supportive environment. In ESS you’ll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who love to give great customer service.

Could you shine as ESS’s next Customer Service Assistant? Here’s what you need to know before applying to be a Food Service Assistant with Compass Group UK&I:

Your key responsibilities will include:

  • Preparing delicious food to the highest standards
  • Processing payments on the cash register with both cash and card
  • Kitchen portering to ensure the smooth running of the kitchen
  • Preparing drinks at the bar to an excellent standard
  • Delighting customers with flawless customer service
  • Representing Compass Group UK&I and maintaining a positive brand image

Our ideal Customer Service Assistant will:

  • Demonstrate outstanding customer service
  • Have excellent communication and organisational skills
  • Be passionate about great-tasting food and exceptional customer service
  • Be comfortable working in a fast-paced environment
  • Have a flexible approach to work

We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury’s, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Regular emails filled with the best discounts and savings available
  • Receive Wow Points every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families
  • Contributory pension scheme
  • Grow your career with our Career Pathways programme

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/1805/95352001/52232803/BU

Compass Group UK&I is an equal opportunities employer, committed to cultivating diverse and inclusive environments for every employee.

Reference: com/1805/95352001/52232803/BU

Location: Raf Honington

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