Salary: £13.00 per hour

Shift hours: Full Time

Sodexo are currently looking to add a passionate, enthusiastic and motivated Cafe Supervisor to our team at The Royal Academy of Arts, London to deliver a world class guest experience. Our Cafés and Restaurants are located amongst inspiring and breath taking masterpieces within Burlington House. 

We offer:

  • Meals while on Duty
  • Flexible hours, earliest shift times are from 8am and the latest finish would be 7pm approx.
  • Training, Development and Support, with the opportunity to grow within our business

The Royal Academy of Arts is open from Tuesday – Sunday, from 10am – 6pm daily, with the opportunity to work additional hours at our stunning venue for Events that we hold.

  • Manage standards and quality across the cafe operation
  • Carry out regular stock-takes
  • Oversee the cafe operation
  • Assisting with the training and development of the team including product knowledge
  • Effectively manage team members and takes ownership of the allocated area 
  • Receive and act upon all guest feedback
  • Stimulate upselling and revenue generating setting targets to the team
  • Ensure that all casual agency staff have received health and safety and team briefing before their shift
  • Comply with all Company policies, procedures and statutory regulations, including human resources, health and safety, safe working practices, COVID-19, hygiene, cleanliness, fire and COSHH
  • Ensure that all accountable staff are adequately trained and skilled to the required level
  • Follow the challenge 25 policy and restrict sale of alcohol to those already inebriated or under 18
  • Solid experience within hospitality bars and in cocktail making
  • Proven supervisory experience showing leadership and engagement
  • Able to communicate effectively through written form of communication
  • Ability to make an excellent first impression, be proactive, able to multitask, numerate and demonstrate the ability to work efficiently and accurately in a fast-paced service driven environment
  • Excellent spoken English
  • Strong organisational and leadership skills
  • Cash handling experience
  • High standards of personal presentation
  • Personal License holder is desirable

Reference: SDX/TP/929963/99430

Location: London, United Kingdom

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