Account Manager
Wood Lane, London, W12

Company Description

With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our ‘Power of One’ business model, with teams that span multiple disciplines across clients such as Aldi, P&G, P&O Ferries, Primark, Samsung, Stellantis, and Visa. 

We place a huge focus on our People and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential and we encourage everyone to make “Brave Plays” in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign’s Best Places to Work for three years in a row (2021, 2022 and 2023) and most excitingly, Media Week's Agency of the Year 2023!

Job Description

We are looking for an Account Manager to help scale an exciting division in our agency group that is focusing on Dynamic Content and Creative solutions.

Your Primary role is to manage and further develop relationships with our clients. You will do this by being the point of contact for both the client and our internal studio team, working like a buffer to ensure we adhere to agreed SLA’s and continue produce best in class Ads’

The team are specialists within Publicis Media that create award-winning dynamic ads for a wide range of clients. The in-house team is an end-to-end studio that provides advanced dynamic creative solutions across Publicis.

Key Responsibilities
• Drive organic revenue growth and client retention
• Work with the Account Director and Designers to find new solutions and opportunities
• Showcase DOT’s capabilities in a wide array of forums and help refine the narrative to new audiences
• Enhance our marketing creds and case studies and ensure they are shared with the relevant audiences.
• Facilitate creative brainstorms to come up with innovative dynamic media solutions
• Oversee the planning and implementation of projects – from brief to delivery
• Work with team to ensure internal and external clients are managed and supported, including issue
• Work alongside the rest of the Account team in ensuring that all team administration is completed
accurately and on time – Trello boards, cost estimates, job tracker, status notes/action points
• Work with Account team to improve processes to improve client delivery
• Keep abreast of key market developments and ensure knowledge is being shared with immediate team
• Drive cross-department integration to provide joined up solutions to clients
• Use DOT rate card and other tools to estimate, track and report DOT financials


To be successful in this role you will need:

  • Media planning across multiple channels
  • Confident speaker and presenter, with excellent presentation and storytelling skills/experience.
  • Excellent communication and writing skills – ability to educate and explain complex concepts to a wide
  • variety of stakeholders in an understandable way.
  • A passion for advertising and an interest in new ad tech and innovation
  • Natural ability to identify and resolve issues.
  • Ability to work to deadlines and to be effective under pressure
  • Comfortable to work both independently and as part of a team
  • Aptitude for planning to ensure tasks are completed as required

Additional Information

Publicis Groupe operates a hybrid working pattern with employees being office-based on Mondays and two other days during the working week.

If you have any adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with the recruiter who contacts you.


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